Community Engagement Professional

Humana • Tallahassee, FL

10h • Hybrid

About The Position

Become a part of our caring community The Community Engagement Professional cultivates relationships in the community through advocacy programs, community events, active engagement and strategic initiatives. The Community Engagement Professional's work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. This position is a combination remote work at home and field facing position that requires about 50-75% travel in surrounding Florida counties with a primary focus on Leon, Escambia, Santa Rosa, Okaloosa, Gulf and Gadsden counties. The Community Engagement Professional builds visibility and credibility of Humana Healthy Horizons throughout the community via events, partnerships and c-suite interactions. Strategizes methods to scale communities and drive greater connections to impact health outcomes and increase brand visibility. Engages community members, nonprofits, FQHCs and faith-based organizations. Interprets public health and membership data to implement department strategy and company initiatives. This position will work closely with non-profit executives and requires providing a high-level of customer service and ongoing engagement. Will report to the Supervisor, Community Engagement Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and receives guidance where needed. Follows and understands the need for established guidelines/procedures. Use your skills to make an impact

Requirements

• Bachelor's Degree
• Experience in corporate social responsibility, community outreach, education and/or nonprofits
• Experience in supporting Medicaid health plans and/or underserved populations.
• Familiarity with Florida geography and culture, particularly the Panhandle and Northwest Florida.
• MUST reside in Leon County or within a 15-mile radius of Leon County.
• Must have a valid driver's license with reliable transportation and the ability to travel within the state of Florida, as required
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with the state of Florida's mandatory minimum limits.
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Bachelor's degree in related field and 2 or more years of experience working in a community serving organization, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations.
• Proficient in administration and data management systems
• Knowledge of and ability to navigate community resources
• Strong knowledge of community-based and faith-based organization operating structures, social determinates of health and health equity
• Understanding of marketing, social media and public relations and its connection to a field-based role
• Event, project and/or program management experience.

Responsibilities

• cultivates relationships in the community through advocacy programs, community events, active engagement and strategic initiatives
• builds visibility and credibility of Humana Healthy Horizons throughout the community via events, partnerships and c-suite interactions
• Strategizes methods to scale communities and drive greater connections to impact health outcomes and increase brand visibility
• Engages community members, nonprofits, FQHCs and faith-based organizations
• Interprets public health and membership data to implement department strategy and company initiatives
• providing a high-level of customer service and ongoing engagement

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees