Community Engagement Manager

The Associated and its Agencies•Baltimore, MD

83d•$70,000 - $70,000

About The Position

CHAI is seeking an experienced Community Engagement Manager to lead community-building efforts in the Cheswolde, Cross Country, and Glen neighborhoods of Northwest Baltimore and oversee implementation of the Community School Strategy at Cross Country Elementary/Middle School. The manager serves as CHAI’s primary representative in these neighborhoods, working with residents, neighborhood associations, schools, elected officials, city agencies, and community partners to advance quality of life, civic engagement, and neighborhood revitalization. The role includes building relationships with residents and community leaders; coordinating improvement projects, events, and revitalization efforts; promoting CHAI programs and connecting residents with resources; and administering the Facade Improvement Matching Grant Program. The manager oversees the Community School Strategy, supervises the Community School Coordinator, serves as liaison to Baltimore City Public Schools and the Family League of Baltimore City, and develops partnerships that support students and families. The manager represents CHAI in coalitions and community meetings, supports community committees, manages grants and funder compliance, tracks outcomes and expenditures, and assists with budgeting, purchasing, reporting, and identifying future funding opportunities. The position requires occasional evening and weekend work. Salary is $70,000 annually. CHAI offers eligible employees medical, dental, and vision insurance, paid time off, paid holidays, retirement benefits, professional development opportunities, and other benefits.

Requirements

Bachelor’s degree in Social Work, Community Development, Public Administration, Education, or a related field.
At least 3 years of experience in community engagement, organizing, or community development.
At least 2 years of supervisory experience.
Experience working with public schools and community-based organizations.
Strong project management and relationship-building skills.
Proficiency with Microsoft Office Suite, Teams, SharePoint, and Zoom.
Valid driver’s license and reliable transportation.
Ability to work occasional evenings and weekends to support meetings and community events.
Exceptional communication and interpersonal skills.
Community outreach and coalition-building skills.
Leadership and staff supervision skills.
Problem-solving skills and sound judgment.
Commitment to diversity, equity, inclusion, and belonging.
Strong organizational and administrative abilities.
Ability to build trust with diverse stakeholders.

Nice To Haves

Master’s degree in a related field.
Knowledge of Northwest Baltimore neighborhoods and community networks.
Experience managing grants and community-based programs.

Responsibilities

Serve as CHAI’s primary community engagement representative in Cheswolde, Cross Country, and Glen.
Build relationships with residents through outreach, meetings, events, and neighborhood initiatives.
Partner with neighborhood associations and community leaders to identify priorities and develop solutions.
Coordinate community improvement projects, cleanups, revitalization efforts, and neighborhood events.
Promote CHAI programs and connect residents to relevant resources and services.
Manage the Facade Improvement Matching Grant Program, including administration, reporting, and financial tracking.
Oversee implementation of the Community School Strategy at Cross Country Elementary/Middle School.
Supervise the Community School Coordinator and support school-community partnerships.
Serve as CHAI’s liaison with Baltimore City Public Schools and the Family League of Baltimore City.
Expand partnerships that bring resources, volunteers, and opportunities to students and families.
Represent CHAI at neighborhood, civic, and multi-agency coalition meetings.
Support community committees through meeting coordination, communications, and documentation.
Collaborate with residents and stakeholders to strengthen neighborhood leadership and engagement.
Manage community development grants and ensure compliance with funder requirements.
Track program outcomes, expenditures, and performance metrics.
Assist with budgeting, purchasing, reporting, and identifying future funding opportunities.