Community Engagement Manager

Elevate Eyecare • Minneapolis, MN

17h

About The Position

Elevate Eyecare is a growing network of independent optometry practices built on a simple belief: local eyecare, elevated . We partner with doctors and teams to preserve what makes each practice unique while providing the resources, support, and expertise needed to grow and thrive. Our approach is patient-first, community-centered, and deeply rooted in the neighborhoods we serve. The Marketing team plays a critical role in bringing this vision to life by helping our practices stay visible, trusted, and meaningfully connected to their local communities. The Community Engagement Manager plays a vital role within the Elevate Eyecare Marketing team, focused on strengthening our local presence across all markets. This role owns the execution of community-based marketing efforts—including local events, sponsorships, partnerships, and reputation management—ensuring our practices remain visible, relevant, and connected at the community level. This is a highly execution-focused role that blends local marketing strategy with hands-on coordination. The Community Engagement Manager serves as the primary owner of community and event-related requests submitted through our ticketing system, managing projects from intake through completion. Success in this role means organized workflows, strong local relationships, and consistent, on-brand community engagement that directly supports practice growth.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Business, or related field (or equivalent experience)
• 3–5 years of experience in community marketing, local marketing, event coordination, or partnership management
• Strong organizational skills with experience managing multiple projects, timelines, and markets simultaneously
• Comfort working within ticketing systems or structured intake workflows
• Excellent interpersonal and communication skills, both written and in person
• Experience managing online reviews and community-facing communication
• Willingness to attend and support local events and travel occasionally

Responsibilities

• Community Strategy & Local Marketing Execution Develop and execute local community engagement initiatives aligned with Elevate Eyecare’s brand, marketing goals, and individual practice needs Identify markets requiring increased local visibility and proactively source opportunities to strengthen community presence Ensure all community marketing efforts feel authentic, localized, and reflective of each practice’s identity
• Ticketing, Requests & Workflow Management Own intake and management of all community marketing, event, and sponsorship requests submitted through the company ticketing system Triage, prioritize, and track requests across multiple markets, ensuring timelines, deliverables, and expectations are clearly communicated Coordinate cross-functionally with Creative, Digital, and Operations teams to move requests from submission to execution Maintain clear documentation, follow-up, and status updates to ensure timely and consistent delivery
• Event Planning, Coordination & Execution Serve as the primary owner for planning and executing community events, sponsorship activations, and outreach initiatives Manage logistics including timelines, vendors, signage, promotional materials, and on-site needs Attend and support key events as needed, representing Elevate Eyecare with professionalism and warmth Oversee event-related inventory and assets in collaboration with the Creative team
• Sponsorships, Advertising & Partnerships Research, evaluate, and manage local sponsorships, advertising opportunities, and community partnerships Build and maintain relationships with chambers of commerce, nonprofits, schools, and local organizations Act as a community ambassador for Elevate Eyecare across markets
• Reputation & Social Engagement Manage and respond to Google and Yelp reviews in alignment with brand guidelines and patient-first values Monitor and respond to social media inboxes and community messages in a timely, thoughtful manner Collect photos, videos, and stories from events and community activations to support social and marketing content
• Data, Reporting & Optimization Track community engagement initiatives, sponsorships, event outcomes, and reputation metrics Manage event and sponsorship budgets in coordination with the Marketing team Provide insights and recommendations to improve execution, prioritization, and local marketing impact over time

Benefits

• Be part of a mission-driven organization rooted in local care and community connection
• Make a tangible impact at the community level across diverse markets
• Collaborate with a growing, supportive Marketing team
• Help elevate local eyecare through meaningful, well-executed community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level