Community Engagement Manager

Langley Federal Credit Union • Newport News, VA

4d

About The Position

The Community Engagement Manager develops and manages partnerships that strengthen Langley Federal Credit Union’s community impact and business growth. They work directly with the Chief Impact Officer to design and implement initiatives with local governments, educational institutions, corporate entities, and nonprofit organizations. This position drives both community and business outcomes by promoting Langley’s products and services through financial education and by managing outreach programs and inclusion initiatives to expand Langley’s presence and recognition in the community, especially in underserved markets.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, Public Administration, or a related field preferred, or an equivalent combination of education and experience.
• Minimum four years of professional experience in community engagement, business development, or partnership management, including:
• Demonstrated ability to create and convert community relationships into measurable business outcomes, including brand growth and member acquisition.
• Experience leading cross-functional initiatives, managing timelines, stakeholders, and deliverables to achieve defined objectives.
• Experience facilitating public presentations and managing financial education or community-based programs.
• Proven ability to engage senior leaders, public officials, and community stakeholders.
• Reliable, independent transportation is required, including consistent access to a personal vehicle for frequent regional travel, often on short notice. Rideshare services and public transit do not meet this requirement.

Nice To Haves

• Familiarity with financial services, community development, or corporate social responsibility programs preferred.

Responsibilities

• Develops and maintains strategic partnerships with colleges, universities, public schools, corporate entities, nonprofits, and local governments to drive business development, expand brand visibility, and advance Langley’s community presence.
• Identifies and leads community-based initiatives that support business growth, member acquisition, and market expansion, with a focus on high-impact opportunities across Hampton Roads, Richmond, and Raleigh.
• Leads cross-functional community initiatives from concept through execution, managing timelines, stakeholders, deliverables, and outcomes to ensure alignment with organizational goals.
• Plans and executes community engagement programs, including financial education seminars, service events, and sponsorships that support Langley’s strategic and business objectives.
• Serves as project champion for assigned initiatives, maintaining accountability for planning, execution, timelines, and measurable results.
• Represents Langley at community events, business forums, and meetings with senior organizational and government leaders, strengthening relationships and advancing strategic partnerships.
• Facilitates and delivers financial education programming to diverse audiences, supporting Langley’s mission to improve financial wellness and community trust.
• Collaborates with internal partners, including Marketing, Member Experience, Commercial, and the Langley Foundation, to ensure coordinated execution and alignment with philanthropic and business priorities.
• Tracks performance metrics and outcomes, providing data-driven insights and recommendations to the Chief Impact Officer regarding partnership effectiveness and business impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level