Community Engagement Manager

Boys & Girls Clubs of Southeastern North Carolina•Wilmington, NC

35d•$43,500 - $47,000

About The Position

The Community Engagement Manager plays an important role in expanding community awareness, engagement, and support for Boys & Girls Clubs of Southeastern North Carolina (BGCSENC). This position captures and shares stories that demonstrate our impact while helping cultivate meaningful relationships with donors, volunteers, community members, and future supporters. Working closely with the Vice President of Resource Development, the Community Engagement Manager develops compelling content, supports donor stewardship initiatives, coordinates volunteer engagement, and supports and coordinates the organization's Young Professionals Advisory Board. This position also works with the Director of Corporate Partnerships & Events to help plan and support fundraising and community engagement events. Serving as an ambassador for BGCSENC, the Community Engagement Manager helps connect the community to our mission through authentic storytelling, meaningful engagement opportunities, and exceptional donor and volunteer experiences.

Requirements

Bachelor's degree in Communications, Marketing, Public Relations, Nonprofit Management, Business Administration, or a related field preferred.
One to three years of professional experience in communications, marketing, public relations, nonprofit development, volunteer management, event coordination, or a related field preferred.
Relevant internships or volunteer leadership experience may be considered.
Experience creating content for social media, websites, newsletters, or other digital communication platforms.
Photography, videography, and basic video editing experience is preferred.
Experience planning or coordinating events, volunteers, or community engagement activities is a plus.
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to build positive relationships with donors, volunteers, community partners, and colleagues.
Creative storyteller with the ability to communicate the impact of BGCSENC's mission through written, visual, and digital content.
Strong organizational skills with the ability to manage multiple projects and meet deadlines.
Self-motivated, dependable, and able to work both independently and collaboratively.
Comfortable using Microsoft Office and Google Workspace.
Experience with Canva, social media platforms, website content management systems, photography, and video editing software is preferred.
Experience with CRM software such as Bloomerang is preferred or the ability to quickly learn new systems.
Willingness to occasionally work evenings and weekends to support fundraising and community events.
Valid driver's license with reliable transportation and the ability to travel throughout BGCSENC's six-county service area.

Nice To Haves

Photography, videography, and basic video editing experience is preferred.
Experience planning or coordinating events, volunteers, or community engagement activities is a plus.
Experience with Canva, social media platforms, website content management systems, photography, and video editing software is preferred.
Experience with CRM software such as Bloomerang is preferred or the ability to quickly learn new systems.

Responsibilities

Visit Club sites to capture stories, photography, and video that showcase the impact of BGCSENC programs.
Interview youth, families, staff, volunteers, donors, and community partners.
Develop compelling written stories highlighting youth success, donor impact, volunteer engagement, and organizational initiatives.
Create engaging social media content for the Communications Manager to review and publish.
Maintain an organized library of photos, videos, testimonials, and other digital assets.
Update website content, news articles, blog posts, and impact stories to ensure information remains current and engaging.
Assist with event photography, videography, and digital content creation.
Support the development of newsletters, donor communications, annual reports, and other Resource Development materials by providing stories, photography, and content.
Research & submit articles to community publications.
Submit special events to community calendars and media outlets and create Facebook event pages.
Research and schedule speaking engagements for leadership with civic, church and other community groups.
Ensure all content reflects BGCSENC brand standards, messaging, and mission.
Support meaningful donor experiences by coordinating quarterly impact reports and stewardship communications.
Develop donor spotlight stories and impact updates.
Assist with donor recognition initiatives and appreciation activities.
Create thank-you videos and personalized stewardship content.
Support donor visits and stewardship events.
Assist with donor communications that strengthen engagement and long-term relationships.
Support and coordinate the development and growth of BGCSENC's Young Professionals Board by assisting in developing the charter, bylaws, annual/monthly calendars, etc.
Assist with recruitment of prospective members.
Coordinate member orientation and onboarding.
Plan networking, volunteer, and leadership development opportunities.
Coordinate meetings and ongoing communications.
Encourage member engagement and participation.
Support fundraising, advocacy, and community engagement initiatives led by the board.
Work with the Vice President of Resource Development to establish goals, expectations, and annual priorities.
Coordinate volunteer engagement activities by managing volunteer onboarding and orientation.
Serve as the primary point of contact for prospective and active volunteers.
Coordinate volunteer communications and ongoing engagement.
Track volunteer participation and recognition.
Plan volunteer appreciation initiatives, including National Volunteer Week activities.
Work collaboratively with Club staff to provide meaningful volunteer experiences.
Help cultivate volunteers into long-term advocates, ambassadors, and donors.
Support community outreach opportunities that increase awareness of BGCSENC throughout the six-county service area.