Community Engagement Manager

Prairie State Legal Services • Rockford, IL

4d • $60,000 - $84,067 • Hybrid

About The Position

Prairie State Legal Services, Inc. is seeking a Community Engagement Manager to oversee community engagement efforts across its entire 36-county service area. This role involves supervising Community Resource Specialists and other outreach staff who educate residents about legal remedies, distribute materials, and facilitate comfortable access to services. The manager will also maintain relationships with community partners and collaborate with the PSLS leadership team on engagement activities.

Requirements

• High School Diploma, GED, or equivalent and 3+ years of training or relevant education
• 3+ years of community organizing experience
• People management experience
• An understanding of diversity and equity and the issues underserved communities face as they navigate the legal system
• A firm understanding of how people learn and the ability to use that knowledge to create effective outreach materials
• Exceptional collaborative management skills; has a proven record as a team builder and team leader
• Knowledge of non-profit funding, including private fundraising and grants
• Experience and passion for working with low-income and underserved populations
• Frequent travel throughout the northern and central Illinois service area (approximately weekly)

Responsibilities

• Manages the work of each PSLS Community Resource Specialist and any other PSLS outreach staff, including interviewing, hiring, onboarding and performance reviews of direct reports
• Facilitates the creation of PSLS' annual community engagement plan with the PSLS leadership team to ensure community outreach decisions align with the legal team's capacity and abilities and with the organization's grant needs
• Oversees the development, maintenance, and sharing of a database of current community partners, including contact information and a description of services provided by each partner
• Works with the Director of Legal Operations, Manager of Marketing and Communication, and Community Resource Specialists, to facilitate the development of all community outreach event materials, including PowerPoint presentations, scripts, handouts, and flyers
• Works with the PSLS Manager of Marketing and Communication to facilitate the ordering and distribution of swag for community events
• Coordinates purchase of food for community engagement events in collaboration with PSLS Finance Department
• Collaborates with PSLS' leadership team on all community engagement activities, including trainings, funding opportunities, MOUs, and community needs studies that guide service delivery

Benefits

• Health insurance, including the opportunity to qualify for a wellness credit
• Dental Insurance
• Vision insurance
• 403b Retirement Plan including employer contributions
• Training and education program
• Flex scheduling and partial remote work available
• PTO that starts at 3 weeks/year and increases with additional years worked at PSLS
• Paid sick leave
• 6 weeks of paid parental leave after one year of employment
• 12 Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED