Community Engagement Manager

The Ion Center•Covington, KY

1d•Onsite

About The Position

The Ion Center for Violence Prevention is a non-profit agency in 13 Kentucky counties with an important mission: providing the best care of people of all identities who have been impacted by power-based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as preventION, compassION, protectION, interventION, collaboratION, and transformatION. All services provided to victim-survivors are free and confidential. The Ion Center is looking for a passionate self-driven individual that will build and lead a network of volunteers, create and facilitate group sessions for our community partners, and provide support to victim-survivors as the Community Engagement Manager. If you want to help make our community safer, enjoy creating partnerships, and are excited by the idea of meeting new people, this is the role for you!

Requirements

Knowledge and skills at a level typically acquired through obtaining a Bachelor’s degree from an accredited college or university; or a high school diploma or equivalent and five (5) years of volunteer or work experience.
Outstanding oral, written, and visual presentation skills
Skills in training, leading, organizing, advising, planning, and working independently.
Knowledge of Trauma Informed Care
Ability to work under highly stressful, crisis-oriented situations
Ability to handle sensitive information and maintain high level of confidentiality
Outstanding empathetic and listening skills
Ability to work independently and collaborate on a team
Excellent problem solving and decision-making skills
Complete trainings for funding requirements and knowledge building
Must be minimum age of 18.

Responsibilities

Maintain and build agency volunteer participation
Manage volunteer schedule for agency programs.
Coordinate community partner and special interest volunteer groups.
Development sustainability plan for volunteer engagement and recruitment.
Compile monthly data stats for volunteer activity.
Facilitate portions “Foundation Training” of new volunteers, new staff, and students
Maintain volunteer database/schedule system
Support Ion Center in providing essential services to victims, including hospital advocacy on call, hotline, and emergency shelter.
Represent agency at relevant State and local meetings and participate on community committees to serve victims
Ensure volunteers receive continued training and are equipped for the volunteer activity they are scheduled to perform
Provide regular coaching to volunteers throughout their service
Manage required continuing education hours and records of time
Engage volunteers through regular interactions that are not related to agency services
Provide volunteers with updates on hospital and law enforcement protocols and practices.
Manage supplies for volunteers
Recognize and celebrate volunteers for their service
Identify agency and community group needs
Develop relationships and coordinate requests for groups from community organizations
Adapt programming and presentations to meet diverse needs of clients and community
Facilitate and coordinate trauma informed groups
Facilitate and coordinate trainings for community professionals
Attend community meetings and events on behalf of agency, including representation on community committees
Maintain volunteer files and documentation.
Attend related meetings and trainings
Report stats for funders
Accept and disseminate donations
Contribute to a clean, healthy, and trauma informed work environment
Collaborate as a team across agency sites.