Community Engagement Coordinator

Brookfield • Brookfield, WI

1d • Hybrid

About The Position

The Community Engagement Coordinator at Network Health is responsible for managing charitable giving efforts through the Hometown Advantage Fund and supporting the planning, execution, and follow-up of community events. This role involves designing and executing strategies to engage community-based organizations and enhance membership growth and retention. The coordinator plans, develops, and implements community outreach and wellness programs that support Network Health’s growth, retention, and overall customer experience. This position partners with both internal and external stakeholders to strengthen community relationships and expand impact through initiatives such as speaking engagements, employee volunteer programs, sponsorships, and charitable giving. Additionally, the role collaborates across departments to improve engagement and satisfaction among members, agents, providers, employers, and employees. Responsibilities include organizing volunteer opportunities, coordinating sponsorships, and supporting communications, materials, and meetings aligned with strategic goals. A strong focus on continuous improvement and delivering a high-quality customer experience is essential to success in this role. Candidates must reside in the state of Wisconsin and will work in a hybrid model, with 3 days a week at a home office and 2 days a week at the Brookfield office.

Requirements

• Bachelor’s degree in Health Promotion, Education, Community Health, Business Administration, Health Care Management, or a related field strongly preferred; relevant job-related experience may be considered in lieu of degree.
• 3 – 5 years project coordination required.
• 1-3 years experience in corporate wellness and/or health promotion related field required.
• Valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.

Nice To Haves

• Community outreach experience preferred.
• Experience working with website content management experience preferred.

Responsibilities

• Demonstrate commitment and behavior aligned with the philosophy, mission, values, and vision of Network Health.
• Apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies.
• Lead and support community engagement efforts, developing and executing value-added programs that drive growth, retention, and engagement across all lines of business.
• Develop strategies and oversee logistics for external engagement initiatives, including events, sponsorships, volunteer opportunities, and partnerships.
• Identify, secure, and manage relationships with community organizations, providers, business leaders, and other stakeholders to strengthen collaboration and advocacy efforts.
• Manage projects and collaborate cross-functionally to define scope, coordinate resources, and ensure effective execution of initiatives.
• Coordinate and monitor event logistics, including budgets, materials, and resources, while ensuring effective internal and external communication.
• Create and deliver written materials and communications for internal and external audiences, including newsletters, reports, and presentations.
• Facilitate awareness and participation in community events and promote employee involvement in company-sponsored initiatives.
• Administer wellness and outreach programs, including health screenings, educational events, and coaching (onsite, virtual, and telephonic).
• Serve as a subject matter expert (SME) on wellness programs, community engagement, and healthcare-related topics for internal teams and external partners.
• Support customer experience initiatives, including CAHPS and other satisfaction action plans, identifying opportunities for improvement.
• Participate in planning, brainstorming sessions, committees, and events to support community engagement strategies.
• Provide administrative and project support to leadership, including the Vice President.
• Communicate progress, outcomes, and key updates to stakeholders and leadership.
• Perform other duties as assigned.

Benefits

• Opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees