Community Engagement Coordinator - Communications & Destination Services

Temple Texas•Temple, TX

11d

About The Position

The Community Engagement Coordinator is responsible for coordinating the City’s efforts to build meaningful relationships with residents, businesses, and community organizations. This role involves developing, planning, and implementing engagement programs aimed at strengthening public participation, increasing transparency, and fostering dialogue between the City and the community. The position requires a highly organized professional capable of independently managing projects, facilitating discussions, and representing the City in various public settings.

Requirements

Combination of education and/or experience equivalent to a Bachelor's Degree in Marketing, Public Relations, Journalism, Advertising, Mass Communication or related field plus 2 years relevant experience.
Two (2) years of experience in public engagement, municipal government relations, event management or related area.
Valid driver’s license

Nice To Haves

Bachelor's Degree in Marketing, Public Relations, Journalism, Advertising, Mass Communication or related field.
Three (3) years of related experience.
Municipal Government experience.

Responsibilities

Implements citywide community engagement initiatives that encourage resident participation and strengthen trust in local government.
Leads programs designed to educate and connect residents with City services, such as a Resident’s Academy, Community Summit, Youth Advisory Commission, and other public engagement events.
Identifies new opportunities to expand engagement efforts and increase participation among diverse populations.
Coordinates engagement efforts related to major City initiatives, projects, and priorities.
Plans, organizes, and oversees City-hosted engagement programs including town halls, listening sessions, neighborhood meetings, and community forums.
Coordinates outreach initiatives such as engagement events, community workshops, and informational sessions.
Oversees logistics for engagement activities including venues, vendors, materials, registration, and event operations.
Represents the City at community events and serves as a liaison between residents and City staff.
Partners with City departments to design engagement strategies that support projects, programs, and policy discussions.
Helps departments translate complex information into accessible and engaging community conversations.
Builds and maintains strong relationships with neighborhood groups, civic organizations, schools, businesses, and nonprofit partners.
Coordinates collaborative initiatives with community organizations to expand engagement opportunities.
Works with the Communications & Marketing teams to promote engagement opportunities through digital, print, and social media channels.
Assists in developing presentations, informational materials, and engagement tools for public meetings and programs.
Tracks participation, engagement metrics, and community feedback.
Evaluates program effectiveness and recommends improvements to engagement strategies.
Prepares summaries and reports highlighting outcomes from engagement activities.
Follows City policies, procedures, and safety guidelines.
Performs other duties as assigned.