Community Engagement Coordinator

City of Seattle • Seattle, WA

4d • Hybrid

About The Position

The Seattle Department of Neighborhoods (DON) is responsible for strengthening Seattle by engaging all communities. Our purpose is to bring government closer to Seattle residents by engaging them in civic participation, empowering them to make positive contributions to their communities, and increasing the involvement of Seattle’s Native, Black, Indigenous, and People of Color communities in civic discussions, processes, and opportunities. We are recruiting two Community Engagement Coordinators: one to serve North Seattle and the other to serve the downtown core (including Chinatown International District, Pioneer Square, and SODO). We need people with experience working successfully with Native, Black, Indigenous, and People of Color communities, across neighborhoods, and with differing age groups and abilities. Your job will include sharing information, connecting communities to city departments and/or resources, collaborating with city departments to disseminate program information, data collection and tracking, and gathering feedback to inform City of Seattle issues, projects, and programs. Your work will include providing community support, capacity building, customer relations, and constituent casework. In your assigned region, your focus will be on: Proactively building and strengthening relationships with neighbors, businesses, and organizations, and becoming a valued and available resource Collaborating with the Mayor’s Office to collect and share feedback, coordinate walking tours with executive leaders, and ensure timely responses to community inquiries and concerns Participating in, organizing, or facilitating community meetings, discussions, and events to help neighbors problem-solve issues or brainstorm opportunities Sharing information regarding potential and actual emergencies, and providing support during activations of the Emergency Operations Center Host civic workshops for the community.

Requirements

• Four years of experience in planning and research related to land use, urban economics, human services, environmental issues, conservation, or other work directly related to City planning and development work OR Three years of experience in planning and research related to land use, urban economics, human services, environmental issues, conservation, or other work directly related to City planning and development work, and an associated degree in planning, urban design, environmental studies, public administration, or a related field OR Two years of experience in planning and research related to land use, urban economics, human services, environmental issues, conservation, or other work directly related to City planning and development work, and a bachelor's degree in planning, urban design, environmental studies, public administration, or a related field
• Strong ties and relationships within either or both assigned regions
• Experience knocking on doors and introducing yourself in new neighborhoods
• Established trust, credibility, and developed effective working relationships that helped you work with and motivate others
• Excellent active listening and communication skills, especially in making complex information accessible and relatable
• Designed and carried out community engagement and outreach strategies with a focus on equity and inclusiveness, bringing the voices of historically underrepresented communities into conversations
• Strong facilitation skills, and the ability to navigate complex environments, “read the room” and adjust appropriately
• Successfully managed multiple projects and deadlines in a fast-paced environment.

Nice To Haves

• Experience working successfully with Native, Black, Indigenous, and People of Color communities, across neighborhoods, and with differing age groups and abilities.

Responsibilities

• Proactively building and strengthening relationships with neighbors, businesses, and organizations, and becoming a valued and available resource
• Collaborating with the Mayor’s Office to collect and share feedback, coordinate walking tours with executive leaders, and ensure timely responses to community inquiries and concerns
• Participating in, organizing, or facilitating community meetings, discussions, and events to help neighbors problem-solve issues or brainstorm opportunities
• Sharing information regarding potential and actual emergencies, and providing support during activations of the Emergency Operations Center
• Host civic workshops for the community
• Connecting Seattle communities with City resources, prioritizing Black, Indigenous, and People of Color
• Supporting or serving as a liaison to the Civic Engagement Commissions

Benefits

• vacation
• holiday
• sick leave
• medical, dental, vision, life, and long-term disability insurance for employees and their dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree