Community Engagement Coordinator

Veterans Community Project•Kansas City, MO

About The Position

The Community Engagement Coordinator is responsible for promoting and supporting fundraising and volunteer engagement aimed at inviting supporters, new and current, to develop a lasting relationship with Veterans Community Project. She/he will grow the monthly giving program, coordinate volunteers and volunteer-related activities and assist with gift solicitation and in-kind gift acceptance. VCP was founded in Kansas City, Missouri, in 2016 by a group of combat Veterans shaped by their military service and began with a determination to do better for Veterans in need. Today, we’re growing nationwide to serve more Veterans everywhere, ensuring no one is left behind. Our founders’ solution was simple: provide Veterans experiencing homelessness with a home of their own and wraparound case management services that leverage the support of the community to not only get them back on their feet, but ensure they continue standing. Our proven model has an 85% success rate at getting Veterans back on their feet. We, the team members and co-founders of VCP, operate with innovation, entrepreneurism, and grit in our mission to serve those who served. We move with swift, bold action, driven by purpose. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect. We serve all Veterans with that ethos—regardless of length or type of service, or discharge status.

Requirements

Passion for the mission of VCP.
Bachelor's degree or equivalent experience.
Exceptional interpersonal skills, self-awareness, and commitment to building relationships.
Ability to work with and train volunteers as needed to meet goals; prior work with volunteers preferred.
Ability to speak in front of large audiences.
Strong verbal and written communication skills with the ability to develop and deliver compelling arguments regarding the value proposition of VCP.
Ability to express ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepare organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of donors, volunteers, and staff.
Advanced knowledge of technical computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social media.
Commitment to maintain confidentiality of information, records, and materials.
Self-motivated to set, attain, and surpass goals, with minimal supervision.
Self-management and assurance; assesses own skills and abilities and identify areas for improvement; willingly accept constructive feedback; seeks developmental opportunities; works independently.
Demonstrate confidence to prepare for conversations and visits with potential donors by gathering key information and setting strong objectives to achieve a successful outcome.
Provide excellent customer service to internal and external constituents.
Flexibility is a key attribute for this position. VCP is a fast-paced environment. A willingness to take on additional duties, or change course, to ensure the success of the organization is essential.
Must possess intellectual curiosity and a desire to continuously learn and grow as well as curiosity to understand how your job impacts the work of others.
Must have organizational skills and attention to detail.
Can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Must have the ability to manage projects, workload, and engage constructively with the other members of the VCP team.
Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Must possess a valid driver's license, maintain an insurable driving record, and be able to operate an agency vehicle as required by the position.

Nice To Haves

Knowledge of a non-profit donor CRM is preferred (ie: Raiser’s Edge, NEON, Salesforce, DonorPerfect, etc.)

Responsibilities

Develop and implement a strategic plan for the monthly giving program, Honor Corps, including working with the National Marketing & Communications Team to develop collateral material, emails, etc.
Develop a donor centric philosophy for volunteer engagement to build lasting, meaningful relationships with volunteers to include tracking volunteer hours; inviting volunteers to participate in multiple activities; and developing/implementing volunteer stewardship.
Create volunteer communications to include collateral material, appreciation notes, monthly volunteer e-newsletters.
In partnership w/ the National Marketing and Communications Team, promote opportunities through social media and website.
Recruit, screen, place, train/prepare and track (in the CRM) volunteers through a variety of channels, providing meaningful opportunities that meet VCP’s needs.
Assist Director of Development in fundraising efforts including gift solicitation (both sponsors and in-kind) and stewardship, monthly and annual fund giving, and ensure timely follow-up and contact with donors and potential donors.
Ensure volunteers are trained and prepared for events; follow-up with volunteers after events ensuring recognition and thank you’s are timely.
Respond to all volunteer inquiries within 48 hours.
Develop and maintain strong relationships with potential volunteer sources (i.e., youth groups, churches, schools, and corporations).
Coordinate and participate in community events.
Be able to share the VCP story and Mission Statement.
Intake and processing of in-kind donations.