Community Education Representative

Heart to Heart Hospice•Oklahoma City, OK

1d•Onsite

About The Position

This role involves promoting hospice referrals, the Heart to Heart Hospice House, and community resources by calling on physicians, area hospitals, skilled nursing facilities, assisted living facilities, or other senior living settings. The representative will also work with hospice-eligible patients and their loved ones during the admission process, in collaboration with Hospice House staff. Key responsibilities include developing and implementing territory business plans, managing sales time and resources to meet goals, and establishing ongoing public relations efforts to increase brand awareness and community understanding of the organization's services. The role requires utilizing customer relationship management software and other tools for account management and performance tracking, along with performing other duties as required and ensuring compliance with all relevant laws and regulations.

Requirements

One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred.
Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit
Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously
Valid driver’s license
Reliable transportation and provide ongoing valid / current auto liability insurance

Responsibilities

Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff.
Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals.
Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services.
Utilize customer relationship management software and other tools provided to effectively manage accounts and performance.
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures