Community Education Representative

Heart N Soul Hospice•Memphis, TN

5d•Onsite

About The Position

This opening is for a Community Education Representative in Hospice Business Development (Sales) for Lauderdale and Madison County. The role involves promoting hospice referrals, the Heart to Heart Hospice House, and community resources by calling on physicians, area hospitals, skilled nursing facilities, assisted living facilities, or other senior living settings. It also includes working with hospice-eligible patients and their loved ones during the admission process, developing and implementing territory business plans, managing sales time and resources, establishing public relations efforts to increase brand awareness, and utilizing customer relationship management software. The position also requires ensuring compliance with all relevant laws and regulations.

Requirements

One to three years of progressive sales experience in hospice sales, home health, or other healthcare sales strongly preferred.
Knowledge of business management and a strong knowledge of the Medicare Hospice Benefit
Excellent time management and organizational skills, with the ability to meet deadlines and work autonomously
Valid driver’s license
Reliable transportation and provide ongoing valid / current auto liability insurance

Responsibilities

Call on physicians, area hospitals, skilled nursing facilities, assisted living facilities or other senior living settings to promote hospice referrals, Heart to Heart Hospice House, and community resources.
Working with hospice eligible patients and their loved ones as they begin the process of admission to hospice, in collaboration with the Hospice House staff.
Develop and implement territory business plans and manages sales time and resources according to plan, adjusting as necessary in order to satisfactorily complete the plan and meet established goals.
Establish and maintain ongoing public relations efforts to increase brand awareness and community understanding of the organization and its services.
Utilize customer relationship management software and other tools provided to effectively manage accounts and performance.
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures