Community Education Manager (CEM)

UHS•Ashtabula, OH

About The Position

Community Education Manager (CEM)- Behavioral Health Horizon Health is seeking a CEM to join our team at Ashtabula Regional Medical Center in Ashtabula, OH. The Community Education Manager, in conjunction with the Executive Director, is responsible for the planning and implementation of a comprehensive community education program. He/she coordinates the referral development/sales process, develops and maintains accurate community education information and account management systems, as well as coordinating the unit’s internal and external communications program. Functions as preceptor to provide training and support to subordinate Community Liaison’s as needed. Who we are & where you can make a difference: Quality care is our passion; improving lives is our reward. Horizon Health, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health has extensive expertise in successfully addressing concerns unique to hospital-based programs. For more information about the position, contact Courtney Eble, Healthcare recruiter, at [email protected]

Requirements

Bachelors degree required
3-5 years of marketing/ community outreach experience in healthcare required.
Previous sales and marketing experience required
Willingness to travel

Responsibilities

Works in partnership with community-based providers, Horizon leadership, client hospital administrative staff, clinical staff and Unit leadership to develop and implement programs that promote Unit behavioral health programs within designated area/communities.
Maintains a thorough understanding of the services provided by the program, admission criteria and patient characteristics and effectively communicates this information to current and potential referral sources including medical staff and hospital clinical department manage including medical staff and hospital clinical department managers.
Responds to all requests for general information about the unit’s treatment program and provides information about appropriate topics -in response to common requests. Informs Program Director, Vice President of Community Education and Director of Operations of any adverse publicity.
Develops, maintains and continually updates comprehensive marketing plans and mailing lists. Record and reports progress to leadership on a routine basis.
Promotes and facilitates community relations opportunities within the designated area.
Works with health centers, community-based organizations, insurers and community coalitions to develop programs, events and new initiatives that promote marketing of Unit program objectives.
Coordinates the referral source surveys in compliance with company standards.
Performs other duties as assigned/required by this position.