COMMUNITY EDUCATION AND OUTREACH LIAISON (50080010)

HHC•Indianapolis, IN

10d•Hybrid

About The Position

The Housing and Neighborhood Health Community Liaison promotes individual and population public health by providing information in a variety of settings. This position provides consultation, guidance, training, outreach, and assistance to individuals, groups, and agencies in the community in addressing primarily housing and neighborhood related public health issues. This position must have knowledge of services available within the Marion County Public Health Department but most importantly the essential services provided by the Housing and Neighborhood Health Department. This position works closely with Housing Department field and supervisory staff to determine the needs of the community, organizations, and groups that could benefit from Housing Department or other Marion County Public Health Department services and develops and implements plans to meet those needs.

Requirements

Bachelor’s Degree required.
Must have a Valid Indiana driver’s license, current certificate of vehicle insurance, and access to reliable transportation to all assigned work or service locations.

Nice To Haves

Concentration in public health, environmental health, community health science or other related field preferred.
Two years’ experience in a position with direct public contact or prior experience in community outreach preferred.
Previous professional experience in Environmental Health and Housing Code Enforcement is preferable.
Knowledge of environmental hazards; public health and sanitation principles and practices; agency and community resources and services; and departmental policies, procedures, and services.
Knowledge of computer programs to effectively maintain records and data entry requirements, including use of Microsoft Office suite (Excel, Word, Access, PowerPoint, and Outlook.)
Strong organizational skills, including attention to detail and multi-tasking.
Knowledge of the core functions and essential services of public health, public health principles and disease process.
Must be able to self-motivate and meet deadlines.
Must have excellent written and verbal communication skills.
Ability to work independently and in a team setting.
Knowledge of emergency preparedness in home, work, and community settings.
Knowledge of incident command structure and its use.
Knowledge of departments within the Marion County Public Health Department to integrate services with, but not limited to the following: Community Based Care (Public Health Nurses); Social Services; Rodent and Mosquito Control; WIC; Immunizations; Healthy Families; the Babe program; Vital Records; Water Quality and Hazardous Material Management; Indoor Air; Vector-borne Disease Prevention; Food and Consumer Safety; Healthy Homes, Environmental Consumer Management, and Senor Care; and Environmental Health and Safety Management.
Use tact, diplomacy, and professionalism in contacts with residents, Environmental Health staff, outside agencies, neighborhood and City leaders, and any citizen.
Communicate effectively with diverse people from varying socioeconomic backgrounds and multi-cultural settings.
Perform duties with a high degree of flexibility, creativity, and initiative and work independently with minimal supervision.

Responsibilities

Coordinates outreach activities to community agencies about the services and the mission of the Housing and Neighborhood Health program.
Plays a lead role in the development, implementation, and evaluation of the Housing Apartment Complex Outreach Program.
Maintains knowledge of the services provided by other departments in the Bureau of Environmental Health as well at the Bureau of Population Health.
Work closely with neighborhood groups, individuals, governmental agencies, and the community in educating residents about health and safety issues in the home and environment.
Assesses individual, organizational, and community health needs, attitudes, and behaviors.
Attends neighborhood, community, and partner agency meetings.
Encourages collaborations with community groups, public agencies, professional organizations, schools, and universities to fulfill the community request for outreach.
Works directly with the appropriate Housing and Neighborhood Health staff in coordinating, planning, implementing, and evaluating programs and services to the residents of Marion County.
Develops strong partnerships with community agencies.
Develops innovative ways to educate and inform the target audience.
Participates in continuing education efforts to increase awareness and understanding of public health programs, services, trends, and activities.
Collaborates in the development and delivery of programs and activities to promote healthy homes and neighborhoods and prevent disease and injury. Settings may include but are not limited to Marion County Public Health Department sites, homes, apartment complexes, community organizations and businesses, schools, and the community in general.
Assists with survey activities to identify health and safety concerns in the community.
Maintains details and up-to-date records of outreach encounters.
Participates in a minimum of two H.O.P.E. events totaling a minimum of eight (8) hours annually.
Performs other duties as assigned.