Community Disaster Program Specialist

American Red Cross • West Chester, PA

5d • Onsite

About The Position

The American Red Cross is seeking a Community Disaster Program Specialist for its West Chester, PA office to support the Southeast Pennsylvania Region, covering Chester, Delaware & Montgomery Counties. The role requires the individual to reside in one of these counties. This position is crucial for empowering volunteers, supporting program implementation, building mission capacity, engaging communities, managing in a matrix structure, understanding local communities, and being ready to respond to disaster operations.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 3 years of related experience.
• A current, valid driver's license with good driving record is required.
• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven record of accomplishment of collaboration with diverse groups and individuals representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Must reside in Chester, Delaware, or Montgomery Counties.

Nice To Haves

• Experience coordinating and engaging volunteers.

Responsibilities

• Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming.
• Ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of clients, with a focus on frontline communities.
• Assist with the successful implementation of specific disaster cycle services program activities or a specific disaster cycle services function within an assigned geographic area.
• Engage disaster volunteers who are the primary workforce and representative of the communities they serve, both culturally and linguistically.
• Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within an assigned geographic area.
• Act as the local point of contact for partners and communities.
• Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level