Community Disaster Program Manager

American Red Cross • Springfield, MA

1d • Onsite

About The Position

The American Red Cross is seeking a Community Disaster Program Manager for the American Red Cross Massachusetts Region based in Springfield, MA. This role ensures effective collaboration with Volunteer Services, identifies and mobilizes partners, and assesses readiness resources to address gaps. The Community Disaster Program Manager works with volunteers to prepare communities for disaster response. Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year for skill building and career development. Allowances may be provided for personal circumstances and local response activity, and employees must meet training and physical capacity requirements for deployment.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
• A current valid driver's license and good driving record is required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Must reside in one of these counties: Hampden, Hampshire, Berkshire County.

Responsibilities

• Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region.
• Implement disaster cycle services activities within assigned geographic area or specific functional activities within the region.
• Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
• Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization.
• Prospect and partner with organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level