Community Development Specialist II

State of North Carolina•Wake County, NC

2d•Hybrid

About The Position

The Community Development Specialist II provides technical assistance and support to North Carolina’s Primary Care Safety Net by working directly with Community Health Grant and Medication Assistance Program sites throughout the state. The role supports site and process development, outreach, and compliance activities to help agencies meet program and financial requirements, including performance goals and measures. Work includes monitoring grants, conducting financial and data analysis, preparing quarterly performance measurement surveys, and assessing statewide needs related to prescription assistance, community health, and electronic technology services. The position also strengthens services for vulnerable populations through technical assistance, program development, contract monitoring, provider recruitment, and evaluation activities. The role functions as a resource for agencies developing grant programs and implementing State requirements.

Requirements

Bachelor's degree in sociology, psychology, political science, business administration, public administration or related field, from an appropriately accredited institution and four years of experience related to the specific program assignment; or an equivalent combination of education and experience.

Nice To Haves

Demonstrated experience applying understanding of complex health care delivery systems, including primary and preventive care in underserved communities, to support safety‑net program operations.
Proven skill interpreting population health concepts, social determinants of health, and value‑based care when developing targeted public health education and outreach strategies.
Documented success developing financial solutions that support grantees in implementing and monitoring health care initiatives within grant and State requirements.
Strong proficiency collecting, analyzing, and preparing data reports using systems such as Access, Excel, Qualtrics, and SurveyMax.
Demonstrated capability applying principles of public and business administration to regulations, standards, and policies governing rural health care delivery.

Responsibilities

Monitor Community Health Grants and Medication Assistance Program grants and assist contractors in developing outcome measures aligned with national care standards.
Conduct contract monitoring, financial monitoring, and data analysis to evaluate achievement of performance measures.
Lead preparation of quarterly performance measurement surveys and produce data spreadsheets and analyses using tools such as SurveyMax, Access, Excel, and Qualtrics.
Conduct statewide needs assessments of prescription assistance, community health, and electronic technology services to identify expansion opportunities and guide technical support.
Strengthen supports for vulnerable populations through technical assistance, funding, community needs assessments, program development, contract monitoring, identification of workforce shortages, provider recruitment, and evaluation activities.
Provide technical assistance, orientation, education, monitoring, and training to contractors and partners, documenting all support according to established guidelines.
Promote and assist in developing performance measures that support access to care, patient satisfaction, quality, and cost effectiveness, ensuring timely and accurate data collection.
Assist with development of RFA/RFP materials as needed for program implementation.
Deliver site and process development, implementation support, and outreach through phone, email, and on‑site visits.
Serve as a resource to agencies developing grant programs and implementing State program and financial requirements.