Community Development Clerk (Part-Time)

City of Highland Park • Highland Park, IL

10d • Onsite

About The Position

Perform routine clerical and administrative tasks to support customer service, permit processing, and commission functions. Provide general office support including phones, filing, cashiering, bookkeeping, and preparation of documents and mailings.

Requirements

• Graduation from high school or GED equivalent is required.
• Experience in clerical work with moderate skill in typing, knowledge of Microsoft Office and modern office practices.
• Strong customer service and organizational skills, attention to detail, basic math skills, and data entry experience required.
• Skill in performing clerical tasks including filing, typing, and data entry.
• Knowledge of customer service practices and ability to interact effectively with the public.
• Proficiency in Microsoft Office and modern office procedures.
• Strong organizational skills, attention to detail, and basic math proficiency.
• Ability to communicate clearly and professionally, both orally and in writing.
• Ability to learn how to enter and retrieve information from database software.

Nice To Haves

• May provide task-specific guidance to contracted customer service support staff.

Responsibilities

• Provide customer service support by answering phones, scheduling appointments, greeting the public, and assisting with permit processing.
• Respond to routine inquiries, direct calls and visitors, and assist with cashiering and financial transactions.
• Perform clerical and administrative tasks including filing, data entry, research, scanning, organizing records, preparing mailings, making copies, and assembling informational packets.
• Respond to inquiries from employees, residents, and contractors.
• Refer questions to appropriate staff when necessary and ensure accurate and timely communication.
• Performs other related job duties or responsibilities as requested or required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED