Community Counselor III (Housing Outreach)

Cascadia Health•Portland, OR

6d•$70,331 - $75,356•Onsite

About The Position

The Counselor III, Community plays a critical role within Cascadia, ensuring timely and effective behavioral health assessments and service planning, individual and group interventions and, developing case presentations for the team. This position provides and coordinates a wide range of supportive and therapeutic mental health services for individuals who experience severe mental illnesses and addiction issues. This position must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Requirements

Must have a master’s degree in a behavioral science field from an accredited college or university.
Demonstrate the competencies to become credentialed as a QMHP as outlined in the Oregon Administrative Rules (OAR).
Certification must be current and in compliance with the OAR’s.
Must meet the requirements to be credentialed as a Qualified Mental Health Professional (QMHP) through MHACBO.
Effective communication and active listening skills.
Demonstrated effective interpersonal and customer service skills.
Philosophy and values consistent with a patient-centered care model.
Ability to work proactively and effectively in a team as well as independently.
Basic Knowledge of Trauma Informed Care (TIC), Motivational Interviewing, and Evidence based practices
Basic Understanding of recovery model, Illness management and strength-based philosophies
Operate computer hardware and software at a level needed to effectively perform job functions.
Possess a valid driver’s license, one-year driving history, clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
Ability to perform CPR, First Aid, and effectively use AED equipment. CPR/ First Aid certifications are required and must remain current.

Nice To Haves

Clinical experience within a safety net organization.

Responsibilities

Complete timely and implement comprehensive behavioral health assessments for new and ongoing clients.
Conduct diagnostic evaluations using DSM-5 criteria to inform individualized treatment planning.
Complete and implement treatment plans and other clinically indicated assessments, including annual reviews.
Engage clients and their support systems in the development of person-centered service plans, incorporating goals that reflect client priorities and address social determinants of health.
Assist clients in developing and accessing natural community supports and community services; promote inclusion of family or identified supports in treatment planning.
Monitor and revise service plans based on client progress, evolving needs, and interdisciplinary team input.
Provide individual and group counseling, including community-based interventions, consistent with service plans.
Provide advocacy services to help clients secure benefits, housing, medical, and emergency services, and remove barriers to obtaining and maintaining housing.
Promote illness self-management and recovery throughout treatment.
Facilitate family/support person sessions and conduct termination sessions as appropriate.
Recognize warning signs of crisis and implement prevention and intervention strategies to ensure safety.
Offer psychoeducation and link clients and families to external resources as needed.
Collaborate with hospitals to support client discharge planning and continuity of care.
Partner with internal and external stakeholders to coordinate, monitor, and evaluate services that address clients’ health, social, and other needs while minimizing care gaps and preventing duplication.
Ensure clients receive comprehensive care by collaborating with medical, psychiatric, housing, and other service providers.
Connect clients with appropriate staff or community resources for additional support.
Offer clinical guidance and support to team members, promoting collaborative problem-solving and service quality.
Respond to client crises, providing assessments and interventions aimed at de-escalation and stabilization.
Comply with and implement regulations, policies, and procedures under which the program operates.
Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for residents and staff.
Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
Document and maintain clinical records in a manner that assures compliance with all agency policies and procedures and local, state, and federal regulations, as well as billing requirements.
Maintain accurate and up-to-date documentation as required, associated with assessment, treatment, residents’ progress, and other activities. Complete electronic medical records (EMR) as required using Cascadia software.
Demonstrate responsibility for safety of those served.
Understand fire regulations and evacuation procedures; participate in regular safety drills with residents in compliance with program policies and procedures.
Adhere to mandatory abuse reporting laws and HIPAA requirements.
Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements.
Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
Perform other duties as assigned.

Benefits

Generous Paid Time Off Package - Full-time employees earn 6 weeks of PTO in their first year!
Medical and Dental Coverage (begins 1st of the month following hire date)
VSP Vision Discount Plan
403(b) Retirement Plan - Eligible after 60 days with immediate 100% vesting and a 1-to-1 company match up to 3% per pay period, plus the opportunity for an additional discretionary contribution (up to 5%) at the end of the fiscal year.
Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
Short-Term Disability, Long-Term Disability, and Life Insurance
Paid Bereavement and Jury Duty Leave
Length of Service Award
Voluntary Life Insurance
Supplemental Insurance
Student loan forgiveness options
Employee Assistance Program (EAP)
Bike to Work Reimbursement