Community Corrections Support Worker

The Salvation Army Canada and Bermuda Territory•Nanaimo, BC

3d•CA$27 - CA$27•Onsite

About The Position

The Salvation Army has served people in need in communities across Canada and Bermuda for over 130 years. Building on its roots as a world-wide Christian church, each year it helps over 2 million people by providing necessities such as food, clothing, and shelter. In addition, it supports people experiencing unemployment, addiction, and family challenges. The organization continually adapts and innovates to meet emerging needs and live out its mission, vision, and values of hope, service, dignity, and stewardship. As a faith- and values-based organization, The Salvation Army hires and serves people of all backgrounds and walks of life, believing there is a place for everyone to belong. The Mission Statement of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world.

Requirements

High School Completion Diploma or its equivalent.
Clear TB Skin Test required.
Criminal record clearance through the BC Criminal Records Review Program required.
Security clearance through Correctional Services Canada required.
Completion of NHC mandatory, especially ARMATUS abuse training, required.
Experience using de-escalation techniques.
Attention to detail, problem solving and analytical skills.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Must be able to follow both verbal and written instructions.
Must work co-operatively with others and complete to a satisfactory level for all assigned tasks.
Respect and understanding of The Salvation Army - its mission, culture, and values.
Ability to establish and maintain rapport with clients.
Ability to work under pressure and in crisis situations.
Ability to work with a diverse clientele possessing a range of needs and barriers.
Ability to discern baseline behaviors and any deviations concerning substance use or mental health.
Must possess adequate typing skills and be computer literate.
Must have strong and effective verbal and written communication skills.
Must be confident in ability to utilize de-escalation techniques and non-violent crisis intervention skills.
Must be punctual, organized and able to adjust to operational demands.
Must have the ability to understand and be sensitive to cultural differences.
Must be presentable in appearance in accordance with standards.

Nice To Haves

Post secondary courses in criminology, sociology or related field an asset.
Valid Occupational First Aid Level 1 or equivalent an asset.
Valid Class 5 Driver's License an asset.
Valid WHIMS certificate an asset.
Experience working with mental health issues an asset.

Responsibilities

Develop an intimate working knowledge of the Correctional Service of Canada (CSC) Statement of Work, CRF Policy and Procedure manual, and in-house CRF rules, with all actions based on strict adherence to policy.
Maintain the confidentiality of all CRF and Nanaimo New Hope clientele.
Receive all clients and residents in a professional manner.
Monitor access to and security of the CRF.
Maintain a calm and secure atmosphere in the residence through a quiet, unobtrusive presence.
Conduct regular rounds of the CRF/NHC C as described in the CRF guidelines and policies and Procedures.
Conduct CRF bed checks as per CRF guidelines and Policies and Procedures.
Conduct and monitor the sign in and out sheets belonging to each CRF resident.
Record pertinent information in the CRF duty log.
Communicate with Parole, National Monitoring Centre (NMC), and Police as necessary and document situations and incidents.
Enforce CRF in-house rules and parole conditions, according to the Policy and Procedures manual and the Statement of Work.
Properly file all CRF/CSC documents in accordance with Policy & Procedures.
Maintain an accurate medication access log, including client name, date and time of access, and client and staff initials.
Record observed maintenance needs in accordance with ARC procedures.
Ensure the Intake office is clean and organized to ARC standards.
Attend all CRF staff meetings, seminars, and training as directed.
Perform light janitorial duties when required (e.g., room pack outs/cleaning).
May be required to assist in the collection of the CSC urinalysis program.
May be assigned other related duties according to operational needs.
Be prepared to participate in upgrading/training at the discretion of CRF Management.