OPS Community Coordinator II (Dunwell Plaza)

WinnCompaniesNew York, NY
$26 - $28Hybrid

About The Position

WinnCompanies is looking for a Community Coordinator II to join our team at Dunwell Plaza, a 188-unit senior living and affordable housing community in New York, NY. Community Coordinators are a core part of our property management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. You will utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs and support, and community engagement opportunities. You will also provide concierge and administrative support to the community. The pay range for this position is $26.45 - $28.45 per hour, depending on experience. The selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM.

Requirements

  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • Ability to obtain Winn Community Coordinator Certification upon hire.
  • Demonstrated success with partner management.
  • Ability to produce complex documents, perform analysis, and maintain databases.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.

Nice To Haves

  • Bachelor's degree in Social Work, Nutrition, Business, or related field.

Responsibilities

  • Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
  • Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
  • Manage property Connected Communities budget.
  • Review and track goals with Property Managers and Regional Managers.
  • Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
  • Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
  • Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
  • Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
  • Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
  • Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
  • Actively participate in professional development opportunities provided by the region, department, and Winn.

Benefits

  • Generous paid time off
  • paid holidays
  • sick time
  • a floating holiday
  • a day of service
  • Medical, dental, and vision coverage
  • HSA, FSA, and dependent care savings options
  • 401(k) with company match
  • company-paid life, AD&D, and long-term disability insurance
  • Tuition reimbursement
  • professional development opportunities
  • career growth resources
  • Wellness programs
  • employee assistance resources
  • commuter benefits
  • employee discount programs
  • Flexible and hybrid work options for eligible positions
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