Community Congregate Site Coordinator (Dove Springs)

Meals On Wheels And More of Central Texas•Austin, TX

3d•Onsite

About The Position

The Congregate Site Coordinator is responsible for the daily operations and programming of assigned congregate meal sites. This role ensures a welcoming, safe, and engaging environment for clients, coordinates meal service logistics, and fosters community through activities and volunteer engagement. The Coordinator serves as the primary liaison between Meals on Wheels Central Texas and site participants, volunteers, and partners. The Dove Springs location is: 5801 Ainez Dr Austin, TX 78744

Requirements

High school diploma or GED preferred
2+ years of experience in program coordination, customer service, or community engagement
Experience working with older adults or in a social services setting preferred
Strong organizational and interpersonal skills
Ability to manage multiple tasks and work independently
Proficiency in Microsoft Office and data entry systems
Commitment to the mission, vision, and values of Meals on Wheels Central Texas
Bilingual English and Spanish preferred but not required
Valid Texas driver's license, auto insurance, reliable transportation, and insurable under MOWCTX insurance policies

Responsibilities

Oversee daily operations of assigned congregate meal sites, ensuring compliance with safety and health regulations
Coordinate meal delivery, setup, and service in collaboration with kitchen and delivery teams
Engage with clients to foster a welcoming and inclusive environment
Plan and facilitate social, educational, and wellness activities for site participants
Recruit, train, and supervise volunteers to support meal service and programming
Promote volunteer engagement and retention through recognition and feedback
Maintain accurate records of attendance, meal counts, and volunteer hours
Serve as liaison with community partners, vendors, and internal departments
Monitor site inventory and request supplies as needed
Respond to client concerns and escalate issues appropriately
Support data collection and reporting for program evaluation and compliance