Community Concierge - Full Time

Core Spaces•Madison, WI

3d•Onsite

About The Position

The Community Concierge plays a vital on-site role in ensuring smooth day-to-day operations within the leasing office of the property. From conducting prospect tours and follow-ups to spearheading internal and outreach marketing endeavors, resident retention efforts, and overnight on-call duties, they are the cornerstone of resident satisfaction and community engagement. Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role.

Requirements

High School Diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings or groups
The utmost level of integrity in all instances, and shows respect towards others and towards company principles
Ability to write and speak effectively using appropriate conventions based on the situation
Actively listening to others, asking questions to verify understanding, and providing feedback with tact and consideration
Efficiently using time by prioritizing and planning work activities
Sharing key information with others involved in a project or effort, working in harmony to accomplish objectives, responding with enthusiasm to directives, and showing support for departmental and organizational decisions
Proficient in Microsoft Office, Google Suite

Nice To Haves

experience with

Responsibilities

Be flexible to work additional hours, including evenings, weekends, and overtime as needed
Assist with move-outs, turn, and move-ins that extend beyond normal full-time hours
Complete all prospect tours of the community
Responsible for following up with assigned prospects in a timely manner.
Responsible for planning, implementing, and performing marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities for the community
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Responsible for evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events on behalf of the community
Assist in outbound marketing and leasing activities as needed
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Responsible for ensuring product presentation always meets brand and company standards
Perform all other duties and tasks as assigned by management
Must be able to complete all physical requirements of this role with or without a reasonable accommodation
Occasional travel may be necessary as needed

Benefits

A culture that provides you with a sense of belonging
Competitive pay that values your contributions
Incentives designed to reward your achievements
Paid flexible PTO to disconnect or celebrate life milestones
Paid 14+ holidays, including your birthday, to disconnect and celebrate
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Monthly workshop weeks; fewer meetings & more collaboration
Robust health plan options that begin within at least 30 days of your employment
Monthly phone reimbursement
Wellness allowance and perks, including a yearly subscription to a meditation app
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option