Community Compliance Officer

City of OakdaleOakdale, CA
Hybrid

About The Position

Under general supervision, the Community Compliance Officer performs a variety of field and office duties related to municipal code compliance, parking regulation enforcement, and support for the Police Department’s Property and Evidence Unit. The role ensures community safety, maintains public order, and supports accurate documentation and chain-of-custody processes.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with a satisfactory driving record.
  • Ability to work independently in the field and exercise sound judgment.
  • Strong written and verbal communication skills.
  • Ability to remain calm and professional when dealing with confrontational situations.
  • Basic computer proficiency (e.g., email, report-writing software, citation devices).
  • Ability to learn municipal codes, state laws, and departmental policies.
  • Demonstrate experience in the use of Microsoft and Windows Computer Software and Hardware, including general proficiency in MS Word.
  • Demonstrate tact and diplomacy with the public.
  • Analyze complex situations, problems and data, and use sound judgment in decision-making.
  • Learn applicable environmental laws and regulations.
  • Communicate effectively both orally and in writing.
  • Work effectively and efficiently under stressful situations and with minimum supervision.
  • Handle multiple priorities at the same time.
  • Read maps and learn the city’s geography.
  • Knowledge of modern police practices, techniques and methods.
  • Knowledge of principles and practices of organization, budget, systems management and personnel management.
  • Knowledge of technical and administrative phases of law enforcement including investigation and identification, record keeping, and care and custody of persons and property.
  • Knowledge of pertinent federal, state and local laws and ordinances, particularly with reference to apprehension, arrest, search and seizure, traffic and evidence.
  • Knowledge of police department rules, regulations and procedures.
  • Knowledge of modern office procedures, and methods including computer equipment, word processing, spread sheet, graphic presentations and other needed software applications, as well as internet and electronic communication usage and methods.

Nice To Haves

  • One year of experience dealing with an enforcement, inspection, investigation or customer service capacity is highly desirable.

Responsibilities

  • Patrol assigned areas to enforce parking ordinances and regulations.
  • Issue parking citations for violations of municipal and state laws.
  • Respond to parking complaints and inquiries from the public.
  • Identify abandoned vehicles and initiate appropriate procedures.
  • Document violations through photographs and written notes.
  • Communicate clearly and professionally with the public, even in difficult situations.
  • Conduct field inspections to identify violations of municipal codes, including nuisance, property maintenance, zoning, and other regulatory requirements.
  • Respond to citizen complaints regarding code issues such as weeds, trash, illegal dumping, signage, and property blight.
  • Prepare written notices, warnings, and reports; maintain accurate, timely case files.
  • Educate property owners and tenants regarding code requirements and compliance expectations.
  • Coordinate compliance activities with other city departments as needed.
  • Attend administrative hearings or court proceedings as required.
  • Assist with receiving, logging, storing, releasing, and disposing of property and evidence.
  • Maintain chain-of-custody documentation in compliance with Police Department policies.
  • Assist investigators or officers in locating and retrieving stored evidence.
  • Perform routine audits and inventory checks.
  • Maintain a secure, organized, and sanitary evidence facility.
  • Provide general clerical support such as data entry, filing, and record keeping.
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