Community Compliance Officer
About The Position
The Community Compliance Officer is responsible for monitoring the community to promote compliance with the Oldfield Community Association's (OCA) Governing Documents, Restrictions, Rules, and Board-adopted policies. This position serves as a visible presence throughout the community by observing, documenting, and reporting compliance issues in a professional, courteous, and impartial manner. The Community Compliance Officer position is separate from the contracted Security Department (Securitas). Duties performed in this role are solely on behalf of Oldfield Management and the Oldfield Community Association.
Requirements
- Excellent observational skills and attention to detail
- Strong written communication and documentation skills
- Ability to remain objective, professional, and impartial
- Ability to exercise sound judgment and discretion
- Basic computer and smartphone proficiency
- Ability to learn and interpret OCA governing documents and rules
- Ability to work independently with minimal supervision
- Strong customer service and interpersonal skills
- High school diploma or GED
- Valid South Carolina driver's license with an acceptable driving record
- Ability to operate a golf cart safely
- Must successfully complete training on OCA governing documents and compliance procedures
Nice To Haves
- Previous experience in property management, code enforcement, security, customer service, or community association operations is preferred
Responsibilities
- Conduct routine patrols throughout the community by vehicle, golf cart, bicycle, or on foot
- Observe and document violations of OCA Restrictions and Rules, and community standards
- Photograph and accurately document observed violations using approved reporting methods
- Submit detailed daily inspection reports to the Oldfield Community Manager or designee
- Monitor common areas, amenities, roadways, parks, walking trails, and neighborhoods for compliance issues
- Report maintenance concerns, safety hazards, damaged common area property, irrigation issues, landscaping concerns, and other conditions requiring attention
- Monitor parking areas for compliance with OCA parking regulations
- Observe recreational vehicle, golf cart, bicycle, and e-bike use for compliance with OCA restrictions and rules
- Respond to resident questions regarding community rules in a courteous and professional manner
- Refer complaints or confrontational situations to the Oldfield Community Manager or designee
- Maintain confidentiality regarding homeowner information and compliance matters
- Perform other related duties as assigned
Benefits
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
