Community Coach - Direct Support Professional

Via of the Lehigh Valley•Bethlehem, PA
•$17 - $18

About The Position

Via is hiring a Community Coach passionate about supporting individuals with disabilities in achieving greater independence, confidence, and connection. The role involves supporting participants in community and facility settings, helping them pursue their goals and have meaningful days through activities and routines. The position requires a genuine interest or passion for working with individuals with disabilities. The starting hourly rate is $17.00 for applicants with a high school diploma or equivalent, $17.50 with an associate’s degree, and $18.00 with a bachelor’s degree. Employees may earn up to an additional $1.75 per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program. Via describes its team environment as supportive and focused on training, career development, educational assistance, and the success of employees and participants.

Requirements

  • High school diploma or equivalent.
  • Genuine interest or passion for working with individuals with disabilities.
  • Ability to work in a variety of settings and function in an ever-changing environment.
  • Daily standing, sitting, lifting, and walking.
  • Ability to lift up to 50 pounds.
  • Valid driver’s license, personal vehicle, and appropriate vehicle insurance.
  • Ability and willingness to travel in the community.
  • Flexible work hours to meet department demands, including evening availability.
  • Daily use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email.
  • Ability to adapt to changing schedules while maintaining productivity and efficiency.
  • Flexibility and ability to adapt to a variety of environments.

Responsibilities

  • Work a flexible schedule to support participants in the community and facility according to supervision needs.
  • Implement activities in the community that relate to participants’ goals.
  • Participate in developing participant outcomes and reinforce participants’ goal content daily.
  • Assist in developing new volunteer sites.
  • Develop or follow consistent daily routines with participants and support meaningful days through various activities.
  • Complete participant documentation daily according to ODP regulations.
  • Adapt to shifting priorities while maintaining a constructive, solutions-focused outlook.

Benefits

  • Medical, vision, and dental benefits at minimal cost to the employee.
  • 15 days of paid vacation during the first year, increasing to 18 days after one year of employment.
  • 9 paid holidays, including a birthday holiday, plus a floating cultural holiday.
  • 403(b) retirement savings plan with discretionary annual contribution.
  • Flexible Spending Account (FSA).
  • Education assistance up to $5,000 per year for full-time employees.
  • Education incentive for obtaining a degree or certification.
  • Paid training and mileage reimbursement.
  • NADSP Career Ladder Program, with an additional $1.75 per hour after completing all three levels.
  • Employee Assistance Program, available to full-time employees starting on their first date of hire.
  • Casual work attire.
  • Employee referral-bonus program.
  • Employee events, including raffles, work anniversary celebrations, recognition awards, and monthly celebration events.
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