Community Coach II (Full-Time) [Mon-Fri (8AM-5PM)] [Claremont]

AbilityFirst•Claremont, CA

1d•Onsite

About The Position

The Community Coach II is a highly skilled direct support professional who serves as a mentor and subject matter expert (SME) for staff and participants. In addition to performing all Community Coach I responsibilities, this individual leads by example, supports succession planning, and is trained in a variety of operational tasks including safety, documentation systems, and facility protocols. The Community Coach II plays a key role in onboarding new staff, supporting special events, and collaborating with leadership on agency-wide efforts, such as fundraising and quality improvement efforts.

Requirements

A High School diploma or equivalent is required.
Must meet all qualifications of a Community Coach I is required.
1-2 years of experience working with individuals with developmental disabilities is required.
Must be able to provide physical assistance including lifting or transferring participants is required.
Strong understanding of person-centered practices, goal setting, and community integration is required.
Willingness to participate in swimming and community activities to assist participants in the pool or in community is required.
Strong written and verbal communication skills is required.
Ability to work effectively with people of diverse races, ethnicities, and sexual orientations in a multicultural environment is required.
Must be able to work evenings/weekends as needed.
Ability to obtain First Aid/CPR certification.
Successful completion of background (LiveScan) check.

Nice To Haves

A Bachelor’s Degree in a related field or equivalent experience is preferred.
12 ECE (Early Childhood Education) college units in any related field may be required for childcare programs.
Proficient in documentation systems such as ProCare, Microsoft Office, and data management programs is preferred.
Proficiency in Microsoft Office Suite and data management tools is preferred.

Responsibilities

Perform all duties of a Community Coach I, including participant safety, personal care, and implementing daily programming based on Person-Centered Plans (PCPs).
Actively supervise participants; ensure health, safety, and engagement.
Work within the designated staffing ratio throughout the program day.
Implement daily activities and lesson plans that reflect each participant’s Person-Centered Plan (PCP) goals.
Maintain accurate data and assist with daily documentation for participant goals.
Create and facilitate engaging, inclusive group activities.
Collaborate with team members to develop monthly activity calendars for assigned groups.
Provide in-ratio supervision and engagement with participants throughout all program activities.
Drive agency vehicles or utilize public transportation to support participant access to the community.
Serve as the primary shadowing staff for new hires, modeling best practices and supporting onboarding.
Support succession planning by learning and training toward future leadership roles such as Program Supervisor, Community Navigator, or Program Director.
Become a subject matter expert (SME) on program operations, participant support, and documentation.
Offer in-the-moment coaching to staff and help facilitate team meetings or trainings as needed.
Trained and competent in: Workers Compensation protocols, Opening and closing procedures for the building, ProCare participant documentation daily input for billing system.
Works directly with the Development Department and Program Director on fundraising initiatives and community outreach.
May serve as Stroll & Roll Captain, supporting event planning, staff engagement, participant involvement and attends Stroll & Roll planning meetings.
Uphold our commitment as a Mandated Reporter, ensuring the safety and well-being of all participants.
Complete all required staff training assigned each quarter.
Other duties and responsibilities as assigned to support the mission of the program and organization.