Community Circulation Manager (Library Assistant III)

Fairfax County•Falls Church (Kj24), VA

5d•Hybrid

About The Position

Manages the operations of the circulation department of a community library and serves as person-in-charge as needed. Serves on branch management team. Responds to the needs of library customers and resolves customer issues. Performs all essential circulation and support duties. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library. Fairfax County Public Library supports the goals of One Fairfax, fostering equity and opportunity in the delivery of programs and services. This job announcement may be used to fill future Community Circulation Manager (Library Assistant III) vacancies. The position will temporarily report to Tysons-Pimmit Regional library during the Culmore Library renovation period.

Requirements

Thorough knowledge of library duties, policies and procedures
Mastery in operating a library's automated circulation system
Ability to lead and supervise a large team
Ability to prioritize and manage multiple projects simultaneously
Ability to establish and maintain good working relationships with others
Ability to exercise tact, good judgment and initiative
Ability to deal with stressful situations and difficult customers
Knowledge of library policies and procedures
Ability to work independently within established policies, procedures, and guidelines
Ability to evaluate procedures and recommend improvements
Ability to analyze problems and recommend solutions
Ability to supervise and coordinate the work of others
Ability to effectively train others
Ability to learn and independently use office equipment, including software suites and specialized databases
Knowledge of word processing and computer applications
Ability to adapt to workplace change
Ability to communicate effectively in English, both orally and in writing
Knowledge of English grammar, spelling, and punctuation
Ability to sort alphabetically and numerically
Ability to perform basic arithmetic
Completion of an associate degree or two years (60 semester hours) of course work at an accredited college or university
Three years of full-time library experience or the equivalent amount of part-time library experience, including two years performing duties comparable to Library Assistant I or one year comparable to a Library Assistant II
Criminal background check and Child Protective Services Registry check

Nice To Haves

Four or more years of experience working in a library setting
Three or more years of supervisory experience to include training, coaching, evaluating, scheduling or directing the day-to-day activities of staff
Bilingual in English and another language

Responsibilities

Manages the circulation department of a small or mid-size library (community library)
Supervises the page manager of a small or mid-size library (community library)
Communicates and implements circulation policies and procedures at a small or mid-size library (community library)
Assigns circulation support tasks
Identifies and implements departmental development and training needs
Resolves complex circulation problems and clients' account issues, such as outstanding books and fines referred from other staff
Develops agendas and conducts monthly circulation department staff meetings
Serves as liaison with Facilities Coordinator and county facility departments
Prepares daily and biweekly circulation or page schedules, ensuring efficient branch coverage
Interviews, selects, trains and evaluates the performance of subordinates and volunteers
Performs all general public service circulation duties and support tasks
Serves as a member of the Branch Management Team
May serve as branch Person-In-Charge
May assist with outreach and other library programs