Community Care Partner

Acenda•Glassboro, NJ

13d•Hybrid

About The Position

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact. The RHC-SJ Community Care Partner is responsible to effectively act as a bridge between the community, and other RHC-SJ partners. The Community Care Partner will be responsible for community outreach and mobilization, including supporting and sustaining community-led action, identifying resources, linking community members to support, and keeping an accurate accounting of all activities. The ideal candidate is someone who can develop and sustain positive relationships with community members, leaders, and organizations. As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Requirements

New Community Health Workers (CHWs) will be required to attend the New Jersey Department of Health, Colette Lamothe Galette Institute training and coursework
Candidate must be fluent with proficiency in the following language(s): Spanish and English
Candidate must be a resident of New Jersey.
Must have shared life experiences in the communities they serve with shared values to support as well as become an intermediary link between health/social services and the community in order to facilitate access to services and improve the quality of service delivery system.
Understand the impact of cultural diversity, cultural humility and cultural responsiveness training
Promote an environment of care, which is inclusive and respectful of every internal and external stakeholders
Effective problem-solving, organizational, and time management skills
Decision-making, priority setting, and work delegation abilities
Administrative/Technological skills, including Microsoft Office (Excel, Word, PowerPoint, Access), and Outlook
Excellent knowledge of available community services and resources
Ability to work independently or in groups, meet strict deadlines, and manage or direct group activities
Ability to attend evening and weekend meetings
Strong communication and interpersonal skills
Comfortable with public speaking and facilitating events in the community
Maintain a high level of confidentiality
Excellent customer-focused interpersonal skills to interact effectively with health care practitioners, the interdisciplinary health care team, community agencies, patients, and families with diverse opinions, values, and cultural ideals
Must have a Valid NJ drivers’ license and own an insured car; position requires some travel within the counties
Must be able to work legally in the United States
High school degree or equivalent combination of education and related experience.
Demonstrated experience in community outreach
Proficient in Word, Excel, and Outlook.
Ability to work independently and in a team environment, prioritize work, manage multiple tasks, meet deadlines, and quickly adjust or change course as needed.
Excellent interpersonal skills, communication skills, flexibility, and attention to detail.
Demonstrated ability to work with culturally diverse populations.
Comfort traveling and working directly at the community level.

Responsibilities

Work to identify and create a caseload of individuals in the community who have physical, behavioral and social health needs.
Complete at least 50 preventive screenings per month of uninsured and underinsured residents to identify physical health, behavioral health, and health-related social needs
Ensure at least (95%) of all outreach, screening, referral, and follow-up encounters are documented in CommCare application.
Conduct follow-up attempts for (100%) of referred participants
Ensure at least 95% of individuals have data fully entered across all required fields in CommCare application.
Participate in RHC-SJ training and meetings, as necessary.
Distribute and track RHC-SJ health education materials in the target areas, as appropriate.
Conduct outreach to residents and community groups.
Develop and maintain relationships with community partners and organizations to expand resources available to community members.
Attend or conduct community meetings and events, aiding and advocating where necessary.
Maintain accurate documentation of all activities for accountability purposes.
Attend vigils for shooting victims in the assigned area to support victims and community members and increase program visibility.
Addressing outreach needs in a timely and effective manner.