Community Care Coordinator (Outside Sales)

Billet HealthAlbuquerque, NM
$60,000 - $100,000Hybrid

About The Position

This role is not a traditional hospice marketing job but a growth platform within Billet Health. Marketers serve as trusted resources to the community, referral partners, patients, and health systems. Operating within a vertically integrated ecosystem of post-acute services, this position offers thoughtful, compliant, and patient-centered solutions beyond just hospice. The role supports referral partners across the full continuum of care, guides families through appropriate next steps, and strengthens long-term relationships. Billet Health is a fast-growing, multi-state post-acute care organization seeking a results-driven and relationship-focused individual to support its expanding footprint across Albuquerque. This role is designed for an experienced hospice marketer with existing referral relationships, a strong professional reputation, and a proven track record of generating consistent hospice census growth. Billet Health delivers top-tier hospice, home health, palliative care, mobile NP services, and more across multiple states. The company's reputation is built on integrity, exceptional patient care, and the quality of relationships maintained within each community. The ideal candidate is energized by building relationships, educating referral partners, and representing a mission-driven brand. This position offers the opportunity to deepen relationships across multiple care lines, potentially earning bonuses from hospice, home health, and pharmacy/clinic services. Billet Health differentiates itself through stable operations, strong leadership support, a clinically strong hospice team, autonomy in territory management, a voice in marketing strategy, and high visibility with direct impact.

Requirements

  • 1+ years hospice marketing experience (or proven healthcare sales experience with hospice knowledge)
  • A strong reputation and loyal referral network within the community.
  • Someone who thrives in a performance-driven environment and takes pride in delivering outcomes—not just effort.
  • Comprehensive knowledge of Medicare hospice guidelines, eligibility criteria, HIPAA, and compliance standards
  • Exceptional communication, relationship-building, and presentation skills
  • Ability to work independently, manage your own schedule, and meet goals
  • Valid driver’s license, reliable transportation, and auto insurance
  • Ability to travel across both East and West Valley as needed

Nice To Haves

  • Experience marketing across multiple care settings (SNF, ALF, PCP, Hospital)
  • Demonstrated history of achieving or exceeding referral targets
  • Experience working with EMR/CRM marketing tools

Responsibilities

  • Grow and maintain a strong network of referral sources across the Valley (physician offices, skilled nursing facilities, assisted living communities, group homes, hospitals, case managers, etc.)
  • Leverage existing book of business to strengthen Billet’s footprint within the community
  • Deliver consistent face-to-face outreach, educational visits, and follow-ups
  • Conduct effective cold calls, warm calling, and structured weekly route planning
  • Represent Billet Health at community events, health fairs, professional organizations, and conventions
  • Conduct informational meetings with families and caregivers to explain hospice benefits, eligibility, and the value of early hospice involvement
  • Work closely with the clinical team to ensure smooth transitions and excellent communication
  • Uphold state, federal, and Medicare regulations as well as Billet’s internal compliance standards
  • Track activities, leads, conversions, and outcomes with accuracy
  • Stay informed on industry trends, competitor activity, and changes in the regulatory environment
  • Provide routine reports on market updates, barriers, and new opportunities
  • Achieve monthly business development goals and assist with long-term growth planning

Benefits

  • Competitive base salary + aggressive commission structure
  • Leadership access and career advancement opportunities
  • Supportive, collaborative work culture
  • Company-provided marketing materials and resources
  • Health/Dental/Vision/401k/LTIP
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