Community Behavioral Health Worker

LifePath Inc.•Greenfield, MA

4d•$22 - $25•Hybrid

About The Position

The Community Behavioral Health Worker assists older adults who would benefit from a coordinated approach to living independently in the community with a focus on enhancing overall well-being. The Health Worker helps individuals develop practical solutions and access needed resources. A strengths-based approach is used to work in partnership with the client to assess needs, create a plan for living well, expand formal and informal supports, and strategize ways to overcome barriers. Service coordination focuses on addressing underlying issues that may impact well-being and working in coordination with others. This position may also provide fee-based care coordination using the same consumer directed, strengths-based approach. This is a full-time (35 hr/wk) role based out of our Greenfield office, serving Franklin County and the North Quabbin area.

Requirements

Bachelors degree in social work or related field
Two years experience working with older adults or two years of home-based casework with individuals with mental health/behavioral health challenges preferred.
Strong Clinical And/or Case Management Skills: Conducts person-centered assessments, sets and monitors goals, and implements plans to meet wellness goals.
Emotional Intelligence & Empathy: Shows understanding and care in responding to the emotional state and ideas of another person.
Coaching: Understands the change process and works with an individual to make change.
Communication & Interpersonal Skills: Listens and conveys information orally and in writing to a wide range of people.
Critical Thinking & Problem Solving: Objectively analyzes and evaluates information to make informed decisions and formulates plans based on knowledge of resources and person-centered options.
Time Management & Flexibility: Ability to manage time effectively, prioritize tasks, set goals, develop systems for achieving those goals and meet deadlines.
Documentation & Computer Proficiency: Navigates electronic database and writes clinical notes; intermediate application of Google suite skills, Microsoft 365 a plus; competence in virtual platforms such as Zoom/Google Meets.
Cultural Sensitivity: Shows respect and is responsive to the values, beliefs, practices, and experiences of others.
Visual, speaking, auditory and mobile capacity necessary.
Capacity to see computer screen, read written material, and drive a car.
Capacity to hear and speak on the telephone.
Capacity to communicate verbally with consumers, caregivers, supervisors and managers.
Capacity for fine manipulation in the frequent use of office equipment such as computers, copy machines, fax machines, telephones, calculators, etc.
Capacity to drive in all weather to visit consumers in their homes.
Capacity to navigate uneven terrain in all weather to visit consumers in their homes.
Capacity to climb stairs.
Ability to sit or stand for extended periods of time.
Occasional reaching and grabbing objects with both hands, twisting of hand and wrist, and pushing and pulling of objects.
Occasional bending, squatting, and twisting to perform work functions.
Occasional capacity to lift up to 25 pounds.
Ability to understand and/or interpret complicated program instructions and laws.
Capacity to learn complicated computer software.
Capacity to deal rationally and calmly with varying personalities
Capacity to work well in a fast paced, rapidly changing environment.

Nice To Haves

Two years experience working with older adults or two years of home-based casework with individuals with mental health/behavioral health challenges

Responsibilities

Conducts home visits to assess an individual's strengths, interests, and needs.
Identifies formal and informal support systems with the older adult.
Creates a care plan in partnership with individuals involving caregivers or informal supports as appropriate.
Facilitates the utilization of informal supports and professionals who can assist in service plan goals for short and long term support.
Provides coaching and assistance with concrete tasks while working towards a sustainable plan.
Assists with applications, bridging referrals and other tasks to access community supports.
Monitors progress through weekly, monthly, or as needed home visits.
Communicates with agency staff and community partners who are participants in the individual’s care plan; troubleshoots issues.
Reports any crisis or critical needs to direct supervisor or back up supervisor.
Maintains documentation according to agency procedure.
Attends interdisciplinary case conferences.
Prepares required reports.
Participates in agency trainings and meetings as required; follows agency policy and procedures.
Other duties as assigned.