Community Behavioral Health Center Clinician

BMC Software•Boston, MA

3d•Onsite

About The Position

This position will work within the Community Behavioral Health Center (CBHC) providing urgent assessment/intake services as well as maintaining a panel of patients receiving evidence-informed ongoing care. The CBHC Clinician works as part of a multi-disciplinary treatment team to assess patient needs, develop treatment plans, and provide services and supports in line with patient preferences and clinical necessity. Utilizing clinical social work techniques and theory in an urgent care setting providing short term, solution-focused treatment. Clinician will consult on, assesses, and intervene with high-risk patients and their families regarding the impact/amelioration of emotional and social problems. Duties also include, but are not limited to, conducting outpatient individual therapy conducting psychosocial assessments, making a psychosocial diagnosis, planning and implementing effective treatments, evaluation, education, supervision, coaching and mentoring of the patient (client) and family members. The position consults with, collaborates and communicates with a wide range of social, governmental and legal agencies, courts, schools, clinics, other hospitals, physicians and other sources in the overall care of the patient.

Requirements

Requires Master’s Degree from an accredited school of Social Work or Master's Degree in Counseling, Clinical Psychology or related field from an accredited school by start date
Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training.
Ability to work in a multi-cultural, diverse, decentralized environment, as a member of a health care team and comfortable working with multi-cultural families
Strong communication (oral and written), interpersonal, organizational, and record keeping skills.
Ability to handle multiple tasks and responsibilities at the same time effectively.
Knowledge of software applications such as Microsoft Excel and Word
Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).
Ability to work in an interdisciplinary team.
Cultural sensitivity and comfort with a wide range of racial and ethnic populations.
BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Nice To Haves

Strongly preferred: Massachusetts mental health counselor license or licensed independent clinical social work license or eligible status (i.e., has master's degree).
Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served (especially Spanish, Portuguese Creole or Haitian Creole) preferred.
Bicultural/Bilingual competency a plus.
Willingness to be cross-trained to serve children, youth and families.

Responsibilities

Assesses patient to ascertain those emotional and social problems.
Utilizes the department’s psychosocial assessment tool as a guideline.
Identifies those issues which must be addressed during the patient’s care, and formulates plan.
Identifies need to involve patient’s family through the initial assessment process and attempts contact on same day, if indicated.
Consults and collaborates with healthcare team members to insure that patient’s emotional and social needs are addressed.
Provides for psychotherapeutic treatment and/or psychosocial support to patient to reduce the impact of identified problems.
Utilizes Social Work technique and theory to assist patient and family in coping with illness or social problem to achieve improved functioning and emotional state.
Maintains patient confidentiality according to hospital policy.
Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
Notes in medical record the exclusion of critical patient information and its availability.
Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies.
Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.
Provides clinical supervision to other department personnel, as assigned.
Complies with departmental, regulatory and professional requirements for documentation recording, and data collection.
Submits department statistics and other records and reports within required time frames.
Maintains competency in areas of responsibility to ensure quality care.
Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.
Obtains continuing education units necessary to maintain licensure.
Assists management in the operation of a quality department by participating in department programs and complying with department policies and procedures.
Supports graduate and undergraduate training programs by supervising MSW and BSW students (per assignment).
Identifies weaknesses in operation and recommends improvements.
Works diligently on department committees, per Director’s appointments.
Represents department throughout hospital and outside community regarding department’s practice and field of social work.
Regularly maintains work area and equipment in a neat and orderly manner; assists in the cleaning and organizing of department on own initiative and reports any malfunctioning equipment as observed by supervisor.
Maintains a complete understanding of emergency procedures.
Conforms to hospital standards of conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
Notifies supervisor when patients in age group not regularly served in adult clinic are present and seeks assistance from supervisor with the knowledge of the specialized needs of such patient age groups.
Open to be flexible to the changing demands in an urgent care environment.
Performs other duties as needed.
Utilizes hospital's behavioral standards as the basis for decision making and to facilitate the hospital’s mission.
Follows established hospital infection control and safety procedures.