Community Based Case Manager (CBCM)
Family Service Association Of Bucks County•Levittown, PA
•$0 - $45,000•Hybrid
About The Position
At Family Service Association of Bucks County, we are always seeking compassionate and qualified individuals dedicated to making a difference in the lives of others. Each year, we assist nearly 30,000 individuals in overcoming a wide range of challenges—from substance use and mental health issues to homelessness. If you have a passion for helping people and want to be part of a team that listens, cares, and provides support every day, we invite you to explore this career opportunity as a Community-Based Case Manager (CBCM).
Requirements
- Bachelor’s degree in Social Work, Human Services, or related field, or equivalent combination of education and experience.
- Valid driver’s license required.
- Computer proficiency: HMIS, Credible, ADP, Microsoft Office Suite.
- Strong skills in communication, crisis intervention, problem-solving, and culturally responsive care.
Nice To Haves
- Experience in case management, shelter services, or working with individuals experiencing homelessness preferred.
Responsibilities
- Engage clients in developing goal-oriented plans addressing physical, emotional, social, and environmental needs.
- Link clients to community and formal resources while promoting independence and self-sufficiency.
- Coordinate care among multiple service providers and support clients through recovery and stabilization.
- Assist individuals with mental health and/or substance use diagnoses who have experienced chronic homelessness in obtaining permanent housing with no readiness requirements.
- Provide outreach, advocacy, and service coordination in varied environments (streets, apartments, shelters, and offices).
- Utilize a trauma-informed, harm-reduction, and Housing First approach in all interactions.
- Assess Social Determinants of Health (SDOH), housing history, and health risk factors.
- Collaborate with nursing and clinical staff to determine appropriate follow-up assessments and referrals.
- Develop and implement individualized service plans and monitor progress toward goals.
- Coordinate services between systems, facilitate access to resources, and advocate for clients when necessary.
- Maintain accurate, timely, and professional documentation in accordance with agency standards.
- Build and maintain positive working relationships with colleagues and community service providers.
- Participate in Housing First trainings, team meetings, and consultations with the County.
- Pursue ongoing professional development and supervision to enhance cultural competence and service quality.
- Adhere to confidentiality standards and agency policies.
Benefits
- Regular weekday hours
- Flexibility for crisis response and resident appointments
- 12 paid holidays
- A floating birthday holiday
- Vacation and sick leave
- Health, dental, and vision insurance
- Short- and long-term disability
- Employer-paid life insurance
- 401(k) with employer match
- Discretionary employer contributions
- Continuing education
- Mentorship and supervision
- Career advancement opportunities
- Access to the Employee Life Assistance Program for mental health, legal, financial, and personal guidance.
- LifeMart program savings on electronics, wellness, travel, childcare, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
