Community Based Care Surveyor (Client Care Surveyor) Multiple Positions
About The Position
The Aging and People with Disabilities (APD) program is seeking passionate individuals to join our Community-Based Care (CBC) team in Tigard, Oregon. We have multiple openings for Community-Based Care Surveyors (Client Care Surveyors) who are committed to making a meaningful impact in the lives of Oregon’s older adults and people with disabilities. As a CBC Surveyor, you’ll play a critical role in ensuring that individuals and their families receive person-centered services that promote safety, independence, and well-being—while honoring choice, respecting cultural preferences, and upholding dignity. If you’re driven by innovation, early intervention, and the desire to make a difference in your community, this is your opportunity to help advance the mission of the Office of Aging and People with Disabilities.
Requirements
- Three years of experience in areas related to long-term care or nursing home administration
- A bachelor's degree of Health Science, Gerontology, Healthcare Administration, Long Term Care Administration OR A license as a Registered Nurse OR A license as a Long-Term Care Facility Administrator with a Bachelor’s in health services
- A valid driver’s license and acceptable driving record is required for this position.
Nice To Haves
- Experience related to nursing in a long-term care setting or administration of a nursing care facility or assisted living.
- Long Term Care Rules/Regulations: Knowledge of Oregon State laws, rules, and regulations related to the provision of long-term direct-care programs and facilities.
- Critical Thinking, investigation, and decision making: Skill in exercising independent judgment and decision-making in the application of laws, rules, policies, or procedures.
- Teamwork, self-awareness, and growth mindset: Demonstrated ability to work successfully both independently and cohesively with a team.
- Demonstrates emotional intelligence, conflict resolution skills, and unwavering professionalism—even in high-pressure or adversarial situations.
- Experience using a variety of Microsoft Office Programs, email, data entry, video conferencing, and instant messaging.
- Skilled in technical writing using the Principles of Documentation, with experience creating clear, accurate, and objective reports for medical, clinical, or long-term care investigations.
Responsibilities
- Conduct state licensing surveys according to state protocols, guidelines, and time frames.
- Review facility survey history, complaint investigation reports, and data reports.
- Observe details of residents’ quality of care and life, including staff assistance with activities of daily living, staff interactions with residents, nutrition, activities provided, and environment.
- Interview residents, families and facility staff.
- Review resident medical records and facility policies and procedures.
- Evaluate conditions, using OARs, state guidelines, and individual professional judgment to validate and determine findings of potential non-compliance.
- Perform on-site inspection of the long-term care facility, including an inspection of the kitchen and other areas where food is prepared for residents.
- Write report of findings, using specified computer software program.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
