Community Bank Manager (58251)

First State Community Bank•Perryville, MO

2d•Onsite

About The Position

First State Community Bank is seeking a team leader with a customer service focus for a Community Bank Manager position. As the Community Bank Manager, you will be responsible for managing the day-to-day aspects of running an FSCB location in accordance with our Vision, Mission & Values. As the Community Bank Manager you'll coach the team to create a high quality banking experience for our customers.

Requirements

High school diploma with an emphasis in business courses
Experience in cash handling and customer service
Sales experience
Strong verbal and written communication skills
Availability to work weekend and/or extended hours as required to run the business
Ability to transport cash weighing up to 50 pounds
Must be able to portray a warm, friendly and personable demeanor with our organizations customer base, as well as all FSB team members

Responsibilities

Ensure daily implementation of the Market Presidents directives while managing the day-to-day operations of the FSCB location
Understand the roles of the retail team and how they individually perform to create positive customer experiences
Hold team accountable for meeting customers needs, recognizing the customers relationship with us and meeting/exceeding performance goals
Develops and maintains an awareness of the products and services provided by and through our financial institution
Provide oversight on all operational activities such as account opening, cash handling, etc., and coaches to the policies, processes and expectations of the bank
Drive behaviors and results to achieve priorities, sales goals, and customer experience while focusing on operational excellence
Create stability and bench strength by cultivating an engaged and well coached team
Schedule sales and service staff to effectively meet customer demand at all times
Reduce variability on how processes are employed on the location to create a consistent customer experience