Community Association Manager

Gulf Coast Property Management•Bradenton, FL

2d•$62,000 - $72,000•Hybrid

About The Position

We are currently recruiting for the position of Community Association Manager. This role leads and mentors the management team responsible for the daily operations of assigned portfolio communities and serves as the central point of contact between the Board of Directors, homeowners, staff, and vendors. The Community Association Manager also helps ensure compliance with applicable Florida Statutes, including Chapters 718 and 720. The selected candidate will be trained in our internal processes and procedures while bringing the knowledge, skills, abilities, education, and passion needed to grow in this career. We are looking for a career-minded individual with a positive attitude who finds strength in being part of a team, is willing to go the extra mile, and brings the leadership, self-motivation, organization, attention to detail, technical confidence, and results-oriented mindset needed to succeed. We are a small team, and we need individuals who have the drive to help us succeed and grow. This is a fast-paced industry, and self-direction, accountability, and the ability to adapt quickly are critical to success. Based in our Lakewood Ranch office and serving the Bradenton and Sarasota areas, the Community Association Manager provides expert guidance, high-level service, and oversight to community association Board members. The right candidate will manage all aspects of community association operations, including financial management, property maintenance, resident relations, vendor management, and internal and external communications. The Community Association Manager plays an active role in the day-to-day operations of each association by executing governing documents, assisting with budgeting, overseeing common areas, coding accounts payable invoices, coordinating vendors, and supporting the greater good of residents while helping maintain property values. Because Board members serve in a volunteer capacity, the CAM provides professional management support and delivers services in accordance with the agreed management contract. This role requires a proactive approach to changes in relevant local laws and regulations, including sharing important updates with the Board as appropriate. The position is hybrid and requires at least two days per week in the office, with additional office days assigned as needed. The CAM will also conduct common area site inspections, CCR violation inspections, and onsite meetings with vendors and owners as required by the management contract.

Requirements

2 + years of proven experience as a Community Association Manager or similar role.
CAM (Community Association Management) license is required.
Strong understanding of financial management and budgeting.
Excellent communication, negotiation, and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Knowledge of relevant laws, regulations, and best practices in property management.
Proficiency in MS Office and property management software.
Strong problem-solving abilities and customer service orientation.
A valid Florida Driver’s license is required.
Technical computer skills are required on all forms of hardware - laptops, tablets, and mobile devices.
Professional communication skills are required across all forms of communication, including email, phone calls, video calls, and text messaging, to build strong relationships, trust, and client satisfaction.
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Excellent time management skills with the ability to change activity frequently and cope with interruptions.
Highly responsive and reliable with strong attention to detail on all levels.
Availability to travel occasionally to meet with clients or attend industry conferences or events.

Nice To Haves

Bachelor’s degree in marketing, finance, or a related field is desired, or an equivalent combination of education and hands-on experience will be accepted.

Responsibilities

Organize and attend board meetings, including preparing meeting agendas and minutes.
Facilitate communication between the board, residents, and Gulf Coast Property Management.
Address and resolve resident concerns and enforce community rules and regulations.
Lead initiatives to improve community engagement and satisfaction.
Provide essential reports and meeting materials to the Board of Directors in advance, take meeting minutes, and collect data for presentations regarding resident concerns or community issues.
Ensure residents comply with community rules and regulations.
Prepare and manage annual budgets, financial reports, and assessments.
Ensure compliance with all governing documents, state laws, and regulations.
Coordinate with contractors and vendors for maintenance and repair work.
Conduct regular property inspections to maintain and enhance property values.
Identify repair, maintenance, and improvement needs for shared areas and facilities, and coordinate with contractors to complete the required work.
Conduct inspections as needed, recognizing that the inspection team performs the majority of onsite inspections.
Communicate property conditions to the Board, make recommendations for repairs or improvements, and coordinate follow-up as needed.