Community Association Manager-Full Service

Associa•Atlanta, GA

7d•Onsite

About The Position

Our Community Association Managers are responsible for handling the operations for the Homeowner/Condo associations they are assigned. This includes acting as a liaison between Heritage Property Management Services and the Association’s Board of Directors. The ideal candidate should be organized, flexible, have strong verbal and written communication skills, a proactive approach to putting out fires, an understanding of industry standard best practices and a professional demeanor. You should be comfortable with board mentoring, vendor management, coordination of support services, financial management and budgeting, and have good computer skills. A Real Estate CAM license, Broker license, or Real Estate Agent License in the state of Georgia is also required.

Requirements

Organized, flexible, strong verbal and written communication skills
Proactive approach to problem-solving
Understanding of industry standard best practices
Professional demeanor
Comfortable with board mentoring, vendor management, coordination of support services, financial management and budgeting
Good computer skills
A Real Estate CAM license, Broker license, or Real Estate Agent License in the state of Georgia

Responsibilities

Advises Board members on community association standard policies, practices and processes and assists in the development of best practices by the association; provides business management time, processes and systems to administer the day-to-day operations of the association’s business.
Monitors the collection of assessments and revenue for the association and manages the payments for association services and equipment to ensure adequate funds are available for the ongoing daily operations of the association; reviews the regular financial reports to ensure accuracy of the accounts.
Consistently maintains electronic data files (Vantaca) and collects, files and stores physically or electronically, the documents and information on the business operations of the association ensuring timely and easy access to the data when necessary, including Heritage software systems.
Coordinates the staff resources from the Heritage support services to meet the operating needs of the association, including Homeowner Solutions, Accounting, Closing Department, Heritage Construction & Maintenance, Legal & Collection Services and Lease Administration Services.
Responsible for responding to inquiries involving business services and business relationships, including full responsibility for communicating during regular business hours with Board members.
Demonstrates a positive, professional, and client-oriented attitude about the company with homeowners, Board of Directors, coworkers and the public whether contact is by mail, telephone, e-mail or in person. Constantly strives for improvements in work process and results to better meet client's expectations.