Community Association Manager (Portfolio)
About The Position
Leland Management is seeking a General Manager (onsite Community Association Manager) for one of our communities in the Orlando, FL area. The position is full-time with a competitive salary and excellent benefits. Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM). CAM’s ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the Board of Directors, the association’s attorney, and contractors to manage the community, as well as facilitating solutions to problems between the community and the support staff. Strong management skills, proficiencies in customer service are required.
Requirements
- Strong working knowledge of customer service principles and practices.
- Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
- Strong interpersonal, leadership, and customer service skills.
- Proficient and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook, SharePoint).
- MUST be a Florida Licensed Community Association Manager
Nice To Haves
- Experience with site inspections and conducting meetings is preferred.
- Experience in Association Software such as Caliber is favorable.
- Should possess strong managerial background with one (1) to three (3) years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate.
- Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable.
Responsibilities
- Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self-sufficient manner.
- Adhere to the highest standards of performance and model them to the staff.
- Complete projects by motivating, supervising, and directing a team of associates.
- Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors.
- Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
- Analyze advantages and disadvantages of various policies and make recommendations to the Board.
- Handle potentially stressful situations with composed authority.
- Understand and follow directions given by direct supervisors as well as the Board of Directors.
- Review financial reports and develop complete and accurate financial budget(s).
- Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements.
- Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures.
- Ensure property improvement and maintenance of common areas.
- Prepare for and conduct association meetings.
- Process violations, work orders, and architectural control applications.
- Maintain a positive and confident demeanor with changing environments and growing communities.
Benefits
- Competitive salary
- Ongoing training and support
- Top quality personnel to assist and emphasize timely follow through and communication
- HR support
- Accounting Manager(s) support
- Resident Support
- IT support
- Web Team support
- Annual 3-Day Corporate Training
- 401k
- Mileage reimbursement
- Monthly cell phone allowance
- Health insurance
- Dental insurance
- Vision insurance
- Supplemental insurance
- Generous paid time off
- Company paid holidays
- Supportive & flexible work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
