Community Association Manager

Inland Companies•Oak Creek, WI

34d

About The Position

Harmoniq Residential is seeking an enthusiastic and service-driven individual to join their team as a Community Association Manager. This role is responsible for managing the condominium association at Lake Shore Commons in Oak Creek, as well as supporting operations at IVY, a 28-unit townhome-style market-rate rental community. The Community Association Manager will oversee the day-to-day operations of the condominium association, partner with vendors for community objectives and projects, and act as the primary contact for residents and the association board. This position also involves collaboration with internal teams to support the operational and resident experience at IVY. The successful candidate will manage Lake Shore Commons, working closely with ownership and the association board to ensure the community aligns with established goals and financial objectives. They will provide excellent customer service, build strong relationships with residents, board members, and vendors, and contribute to a positive experience at IVY.

Requirements

Bachelor’s degree preferred
2 to 3 years of property management or community association management experience preferred
Experience working with condominium or homeowners associations is strongly preferred
Background in coordination, organization, and customer service driven roles
Strong attention to detail and excellent communication skills
Demonstrated ability to build relationships and manage resident and board interactions
Highly organized with the ability to manage multiple priorities and deadlines
Ability to remain calm and solution focused when addressing concerns or conflict
Experience with Microsoft Office, especially Excel
Familiarity with property management software such as Yardi, MRI, Entrata, or AppFolio preferred
Experience with database or project management tools such as Smartsheet is a plus
Ability to work a flexible schedule, including occasional evenings and weekends and being on call when approval is needed for resident situations

Nice To Haves

Familiarity with property management software such as Yardi, MRI, Entrata, or AppFolio
Experience with database or project management tools such as Smartsheet

Responsibilities

Manage the day to day operations of the Lake Shore Commons condominium association
Serve as the primary liaison between the association board, residents, and vendors
Coordinate and attend board meetings, prepare meeting materials, and follow through on action items
Work with vendors to complete maintenance, repairs, and community improvement projects
Assist with developing and managing annual budgets in partnership with ownership and the board
Review invoices, support financial tracking, and ensure alignment with budget goals
Ensure compliance with association bylaws, rules, and applicable laws and regulations
Respond to and resolve resident concerns in a timely, professional manner
Support operational coordination at IVY, including working with leasing and maintenance teams as needed