Community Association Manager (Portfolio)

Leland Management, Inc • Orlando, FL

4d • Onsite

About The Position

Leland Management is seeking a Portfolio Community Association Manager in the Orlando, FL area. This position is full-time with a competitive salary and excellent benefits. Community Association Managers are certified and licensed by the State of Florida for Community Association Management (CAM). CAMs ensure the entire community is organized and operated in accordance with the association’s governing documents. Responsibilities include working directly with the Board of Directors, the association’s attorney, and contractors to manage the community, as well as facilitating solutions to problems between the community and the support staff. Strong management skills, proficiency in customer service are essential.

Requirements

• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal, leadership, and customer service skills.
• Proficient and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook, SharePoint).
• MUST be a Florida Licensed Community Association Manager

Nice To Haves

• Experience with site inspections and conducting meetings is preferred.
• Experience in Association Software such as Caliber is favorable.
• Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements is favorable.

Responsibilities

• Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self-sufficient manner.
• Adhere to the highest standards of performance and model them to the staff.
• Complete projects by motivating, supervising, and directing a team of associates.
• Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors.
• Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems.
• Analyze advantages and disadvantages of various policies and make recommendations to the Board.
• Handle potentially stressful situations with composed authority.
• Understand and follow directions given by direct supervisors as well as the Board of Directors.
• Review financial reports and develop complete and accurate financial budget(s).
• Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements.
• Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures.
• Ensure property improvement and maintenance of common areas.
• Prepare for and conduct association meetings.
• Process violations, work orders, and architectural control applications.
• Maintain a positive and confident demeanor with changing environments and growing communities.

Benefits

• Ongoing training and support
• Top quality personnel to assist and emphasize timely follow through and communication
• CAM longevity
• Support staff includes: HR, Accounting Manager(s), Resident Support, IT, Web Team
• Annual 3 - Day Corporate Training
• Salary plus 401k with employer match
• Mileage reimbursement
• Monthly cell phone allowance
• Health insurance
• Dental
• Vision
• Supplemental insurance
• Generous paid time off
• Company paid holidays
• Supportive & flexible work environment
• Industry leading software (Caliber) and laptop

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed