Community Association Manager - Licensed / (Florida51926)

RealManage•Orlando, FL

5d•$52,000 - $57,000•Remote

About The Position

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family. RealManage is a national Inc. 5000 firm with clients and operations in 16 states + Washington DC from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients. As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition. RealManage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Requirements

This position is remote, but needs to be in Florida
MUST have a FLORIDA CAM License
Minimum of one (1) year managing Homeowner Associations (HOAs) required.
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

CAI designation(s) strongly preferred.

Responsibilities

This position is remote but needs to be local to Florida and have a Florida CAM license.
Serves the Board as a consultant in a professional manner.
Working virtually will help cover open CAM positions when needed
Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt.
Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures.
Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
Provides administrative, operational, and managerial advice to the Board of Directors.
Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations.
Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate.
Assist the board with hiring contractors and insurance carriers to maintain and protect the community.
Provide vendor management oversight, including set-up, and bid process, through contract and oversight.
Oversee and approve payment of vendors providing service to the community association.
Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents.
Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
Possesses knowledge of cash balances and availability of funds for projects, monitors aging report to ensure timely legal action regarding collections, and any other legal action before the association.
Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
Attend monthly Manager’s and training meetings as required.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
Other work-related tasks as needed