Onsite Community Association Manager / HOA (SATX92126)

RealManage•Corpus Christi, TX
•$60,000 - $70,000•Onsite

About The Position

The Onsite Community Association Manager (CAM) is the key ambassador of RealManage. The CAM manages the daily operations of a community association, while ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles. Key responsibilities include but are not limited to collaborating closely with the DCAM and Board of Directors, support community operations, resolve issues, promote community harmony, enforce deed restrictions, and enhance the value of the community.

Requirements

  • CMCA or state-equivalent certifications desired.
  • Must have a valid driver's license.
  • Minimum 2-3 years in property management / community management experience, in addition to other professional work experiences that demonstrate leadership capabilities.
  • Proven ability to effectively manage and lead a team.
  • Experienced in managing complex developer portfolios and relationships.
  • Strong understanding of community association business and financial statements.
  • Excellent organizational, time management, and communication skills.
  • High integrity, honesty, professionalism, and customer service orientation.
  • Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.
  • Proficiency in MS Office applications (Word, Excel, and Outlook).

Responsibilities

  • Responsible for compliance with all the community’s policies/procedures as defined by the Board of Directors
  • Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures
  • Directs the work of all department managers
  • Primary driver in the development of the annual operating, cash, and capital budgets. Develop periodic checkpoints to assess compliance of the published budget.
  • Responsible for the timely preparation of monthly financial reports for the Board of Directors
  • Coordinates the development of long-range and annual business plans aligned with association by-laws and policies
  • Oversee the impact and effect of association policies/programs/processes. Recommendations for changes as needed
  • Monitors quality of association products and services to ensure maximum member and guest satisfaction
  • Secures and protects all the association assets
  • Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements
  • Coordinates with Board of Directors on the development and implementation of all strategic plans
  • Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies
  • Evaluates committee activities that report to the General Manager
  • Ensures compliance with purchasing policies and procedures
  • Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities
  • Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results
  • Supports internal controls
  • Other duties as directed

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • HSA (Required High-Deductible Medical Plan to be eligible)
  • FSA
  • Education Reimbursement
  • 401K matching
  • Employee Assistance Program (EAP)
  • 11 paid Holidays
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