Community Association General Manager

FRENCHMAN'S CREEK•Palm Beach Gardens, FL

6d•Onsite

About The Position

Frenchman’s Creek Beach & Country Club is seeking an experienced and strategic leader to serve as Community Association General Manager for its Property Owners Association. This executive-level position is responsible for leading all community operations and preserving the quality, appearance, safety, and value of one of South Florida’s premier luxury residential communities. Reporting directly to the General Manager/COO, the Community Association General Manager serves as the chief operating officer of the Property Owners Association and is responsible for governance, financial management, resident relations, contractor oversight, security operations, landscape maintenance, capital projects, and strategic planning.

Requirements

Bachelor’s Degree from an accredited college or university
Active Florida Community Association Manager (CAM) License
Three years of senior community association management experience in a large-scale residential community association
Strong financial and budget management experience
Exceptional written and verbal communication skills
Experience working directly with boards of directors and resident committees
Valid Florida driver’s license
Ability to work extended hours and weekends; ability to respond to emergencies in a timely manner

Nice To Haves

Community Associations Institute (CAI) membership and professional designations
Large-scale HOA, master association, country club, or luxury community experience
Experience managing multiple department heads and contracted services
Knowledge of Florida community association law and governance practices
Capital project and reserve planning experience
Executive leadership presence
Strong decision-making skills
High emotional intelligence
Excellent conflict resolution abilities
Political awareness and diplomacy
Financial acumen
Strategic planning capabilities
A commitment to exceptional resident service
Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook and Powerpoint.

Responsibilities

Direct all Property Owners Association operations and services
Lead and supervise the Landscape Director, Director of Administration, Security Director, Realty Broker, ARB Coordinator, and other key personnel
Develop and manage annual operating and capital budgets
Oversee major community contracts and vendor relationships
Coordinate security, life safety, and emergency preparedness programs
Serve as liaison to community and governance related committees
Provide guidance regarding governing documents and Florida Statute 720
Oversee Architectural Review Board administration and compliance programs
Direct long-range planning and capital improvement initiatives
Maintain strong relationships with residents, community leaders, consultants, and local government officials
Ensure preservation and enhancement of community property values
Manage resident communications, policy enforcement, and conflict resolution
Participate as a member of the Executive Management Team