Community Assistant - Regents West at 26th
CWS Apartment Homes•Austin, TX
•Onsite
About The Position
CWS Apartment Homes is seeking a Community Assistant to promote the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff. This role is ideal for a passionate professional ready to perform their best work and become part of a dynamic organization that aims to enhance lives.
Requirements
- General knowledge of student housing property management
- Strong verbal and written communication skills
- Able to adhere to a set and variable work schedule, including weekends and emergencies
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Own a valid driver’s license with good driving record and current automobile insurance
- Strong customer service orientation
- Basic internet, word processing, and spread sheet skills
- Able to perform work responsibilities at locations other than home property
- Able to travel within major metropolitan area and may be required to attend company functions in other cities
- High school diploma or GED
- Current lease onsite or lease no later than the next applicable lease term
- Must be an enrolled, degree-seeking student
Responsibilities
- Leasing the community
- Prepare move-in packages and lease paperwork
- Walk units to confirm readiness
- Review lease and issue keys, gate cards, etc.
- Positive resident satisfaction and retention
- Establish and maintain rapport with residents and act as a liaison between the residents and the staff
- Plan and implement social events for residents on a regular basis
- Assist residents with any issues or conflicts that may arise
- Participate in on-call program for after-hours resident emergencies
- Marketing the community
- Participate in weekly staff marketing meetings
- Actively participate in the annual and semi-annual turn process
- Assist with marketing needs of the community
- Maintain office supplies
- Assist with maintaining resident files and entering resident information into database
- Attend and participate in regular CWS safety meetings
- Adhere to key control policy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
