Community Assistant - Regents West at 26th

CWS Apartment Homes • Austin, TX

12d • Onsite

About The Position

The Community Assistant promotes the leasing and occupancy goals of the community while promoting resident satisfaction by acting as a liaison between residents and the staff. You will embrace CWS core values and set an example to the team by demonstrating these values daily. Make safety a top priority, ensuring that the health, well-being, and safety of team members, residents, contractors, and yourself is foremost in mind in conducting all business activities.

Requirements

• General knowledge of student housing property management
• Strong verbal and written communication skills
• Able to adhere to a set and variable work schedule, including weekends and emergencies
• Able to establish and maintain effective working relationships
• Able to maintain a professional and ethical atmosphere
• Own a valid driver’s license with good driving record and current automobile insurance
• Strong customer service orientation
• Basic internet, word processing, and spread sheet skills
• Able to perform work responsibilities at locations other than home property
• Able to travel within major metropolitan area and may be required to attend company functions in other cities
• High school diploma or GED
• Current lease onsite or lease no later than the next applicable lease term
• Must be an enrolled, degree-seeking student

Nice To Haves

• General knowledge of student housing property management

Responsibilities

• Leasing the community
• Prepare move-in packages and lease paperwork
• Walk units to confirm readiness
• Review lease and issue keys, gate cards, etc.
• Positive resident satisfaction and retention
• Establish and maintain rapport with residents and act as a liaison between the residents and the staff
• Plan and implement social events for residents on a regular basis
• Assist residents with any issues or conflicts that may arise
• Participate in on-call program for after-hours resident emergencies
• Marketing the community
• Participate in weekly staff marketing meetings
• Actively participate in the annual and semi-annual turn process
• Assist with marketing needs of the community
• Administrative
• Maintain office supplies
• Assist with maintaining resident files and entering resident information into database
• CWS Risk Management Program
• Attend and participate in regular CWS safety meetings
• Adhere to key control policy

Benefits

• Employee bonus referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED