Community Assistant / Receptionist -Solvang Retirement

SENIOR HOUSING MANAGERS GROUP•Eugene, OR

10d•$19 - $21•Onsite

About The Position

Solvang Retirement in Eugene, OR offers vibrant independent living with personalized apartments, concierge-style services, and engaging activities that nurture mind, body, and spirit. Residents enjoy chef-prepared meals, community amenities, and a welcoming, family-like atmosphere supported by attentive staff. Managed by Senior Housing Managers, Solvang is dedicated to redefining retirement living with choice, care, and connection.

Requirements

Prior experience in customer service, hospitality, or senior living preferred.
Strong problem-solving skills and ability to “think on your feet.”
Excellent interpersonal and communication skills.
Basic technical aptitude (phones, TVs, internet, troubleshooting).
Ability to manage multiple priorities and stay organized in a fast-paced environment.
Reliable, flexible, and team-oriented with a resident-first mindset.

Responsibilities

Answer phones and greet visitors with professionalism and warmth.
Direct calls and messages promptly and accurately.
Assist residents with in-apartment issues such as TVs, internet, phones, and basic maintenance (e.g., clogged toilets, light messes).
Support new move-ins by orienting them to the community and ensuring their needs are met.
Occasionally help lead or support activities.
Work directly with vendors and contractors.
Assist community directors with administrative and operational tasks.
Provide coverage for the Executive Director during absences.
Participate in marketing event set-up, breakdown, and coordination.
Assist with onboarding new employees, including paperwork, orientation, and training.
Support resume screening and basic staff development activities.
Train as a server to assist in the dining room as needed (with occasional shift extensions until 6:30 pm).
Adjust schedule for occasional morning, evening, or weekend events.
Adapt daily tasks to meet the changing needs of the community and residents.
Stay active and available—must be comfortable being on your feet for extended periods.