Community Assistance Aide

You Thrive Florida•Spring Hill, FL

2d•Onsite

About The Position

Responsible work involving the processing and approval of low-income households for support services funded through federal and state programs. This is a full-time position and is benefits-eligible. Applicants must apply online at www.youthrivefl.org, and only completed and signed applications will be considered.

Requirements

High school graduate or equivalent.
Minimum one year in social work or customer service environment.
Valid Florida Driver license and be insurable by company’s current insurance carrier.
Subject to federal, state and local legal requirements/background checks/clearance for working with vulnerable populations.
Within 1 year of employment obtain the Results Oriented Management and Accountability (ROMA) certification.
Talking, standing, sitting, squatting, kneeling, use of fingers, arms, hands, legs, walking, stretching/reaching, handling, grasping, climbing, bending at the waist, turning, balancing, pushing, pulling, use of depth perception, carrying and lifting (up to 65 lbs.), and driving are constant.
Good eyesight (correctable) and hearing (correctable) are essential.
Knowledge of available community resources.
Ability to accurately perform data entry tasks.
Ability to effectively communicate orally and in writing.
Ability to perform mathematical computations.
Ability to deal effectively with people.
Ability to work with limited direction.
Skill in organizing and maintaining accurate records/files.

Responsibilities

Answer phone and warmly greets clients and visitors as they arrive at the Agency
Accepts applications, interviews clients, assesses service needs and determines client eligibility for services.
Coordinates the most effective solution for their needs utilizing available programs and community resources.
Prepares and maintains detailed files with household and service data as required by the program or service.
Adheres to the funding allocations provided by the Finance Department.
Performs data entry on households served and service information as prescribed by the funding source to generate reports.
Assists with report preparation.
Conducts outreach activities for the Emergency Home Energy Assistance Program Low-Income Home Energy Assistance Program.
Gathers statistical information for State, Federal and Agency Reports.
Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc.
Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff.