Community Aide (Part-Time)

Brigham Young University • Provo, UT

18h • Onsite

About The Position

The Community Aide supports Student Family Housing management by fostering a safe and welcoming residential community, providing after-hours lockout assistance, and completing assigned operational and community-related duties. This role serves as a resource to residents while assisting management in maintaining housing standards and services.

Requirements

• No formal education is required.
• Must be eligible to live in BYU Student Family Housing.
• Ability to work independently and responsibly.
• Availability for occasional overnight, weekend, and holiday on-call shifts.
• Legally eligible to drive in the United States.
• All Staff positions require a resume.

Nice To Haves

• Prior housing, community leadership, or customer service experience.
• Familiarity with BYU policies and residential housing environments.
• Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Responsibilities

• Build a cohesive and welcoming community among residents.
• Be available to residents to answer questions and provide guidance.
• Meet new residents, explain housing policies, and distribute mail keys.
• Serve as a positive example of BYU standards and Student Family Housing guidelines.
• Conduct weekly walkthroughs of assigned areas.
• Check stairwells, balconies, landings and common areas for compliance.
• Work with residents using an educational approach to resolve concerns.
• Perform winter semester wellness and safety inspections of apartments.
• Assist with housing events, activities, and community communication.
• Post notices, flyers, and maintain bulletin boards as needed.
• Coordinate area clean-ups and seasonal snow removal efforts.
• Assist Student Family Housing management with assigned administrative and operational tasks.
• Support office operations during peak periods, staff absences, or special projects.
• Perform other housing-related duties as assigned by management.
• Respond to after-hours calls during assigned on-call shifts.
• Verify residents identity using housing systems.
• Meet residents at designated locations and issue temporary keys.
• Log key usage and report activity for next-day office follow up.
• Perform duties independently during overnight, weekend, and holiday hours.
• Follow all housing safety, access, and confidentiality policies.
• Drive housing vehicles when required between housing areas.
• Report incidents and concerns to housing management.

Benefits

• Employee assistance program, available to the employee and all members of their household.
• Access to the library.
• Free on-campus parking.
• Free UTA pass.
• Discounts at the BYU Store and for many events at BYU.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees