Communications Team Lead, Full Time

Iredell Memorial Hospital Incorporated • Statesville, NC

2d • Onsite

About The Position

The Communications Team Leader is responsible for overseeing the communication staff and their responsibilities, monitoring their performance, attendance, and schedule. The Communications Team Leader is responsible for assisting the Operations Manager with patient concerns, meetings, scheduling, and maintaining day-to-day operational needs for the department.

Requirements

• Associates Degree in a related field required
• Computer skills including knowledge of business software
• Ability to pay close attention to detail
• Ability to multi-task
• Self-motivated
• Excellent Customer Service Skills

Nice To Haves

• Bachelor’s Degree preferred
• Management/leadership experience preferred
• Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring alarms/codes preferred
• Clerical experience preferred

Responsibilities

• Overseeing communication staff and their responsibilities
• Monitoring staff performance, attendance, and schedule
• Assisting the Operations Manager with patient concerns, meetings, and scheduling
• Maintaining day-to-day operational needs for the department

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree